Damon Nicholas
Regional Dietary Consultant
Wilmington,NC
Overview
28
28
years of professional experience
7
7
years of post-secondary education
Work History
Regional Director of EVS & Dietary Services
Alliance Health Group
NC
07.2023 - Current
- Responsible for setting operational goals with key metrics for labor, supply & food cost for 24 accounts
- Monitored all accounts daily for CMS/OSHA compliance
- Maintained menus, recipes & production daily for all facilities
- Responsible for sourcing, hiring, training & development of managers & hourly staff
- Managed safety risks by education of all team members
- Monitored HR functions such as orientation, timeclock maintenance & staff concerns
- Instills a culture of communication, learning & teamwork
- Responsible for maintaining ordering platforms with addition & substitution of products for regulatory adherence & cost control
- Uses survey results & resident feedback to help drive continuous improvement & update of systems & tools
- Trained team on correct operation & maintenance of equipment for laundry & floorcare.
Lead EVS & Dietary Consultant/CDM
Principle Long Term Care
Kinston, NC
03.2022 - 07.2023
- Responsible for development & implementation of systems in the EVS & Dietary Departments
- Worked with US Foods BluePrint system in menu creation
- Used Navigator GPO to monitor & control pricing of department laundry supplies & food
- Taught course material & proctored monthly exams for ServSafe for facility staff & management teams
- Taught course material & proctored exams for Certified Food Manager certification as needed.
Certified Dietary Manager
Liberty Healthcare
Chapel Hill, NC
03.2018 - 03.2022
- Responsible for the day-to-day operations of the Dietary Department for a census of 105
- Successfully outperformed budget goals for food cost & labor
- Maintained a deficiency-free department during annual CMS surveys
- Maintained a sanitation score of 100 during local Health Department visits
- Completed all nutrition-related clinical documentation & instituted interventions with regards to weight fluctuations & wounds
- Provided day-to-day guidance as the facility HR Manager with regards to: Completed new hire orientation & all necessary paperwork
- Communicated all company policies & provided in-service documentation as necessary
- Maintained all facility personnel files, input applicable new-hire bonuses & tracked annual review documentation
- Handled all facility incident reports & workers compensation claims.
Certified Dietary Manager
HealthCare Services Group
Brian Center of Southpoint, NC
03.2016 - 03.2018
- Account Manager for contracted dietary services with a census of 102
- Worked closely with the IDT team to achieve facility determined goals.
Restaurant General Manager
Craftworks Restaurant and Breweries
Old Chicago Chapel Hill
07.2014 - 02.2016
- Lead and mentored an hourly staff of 75+ and a management staff of (4)
- Led the development of (4) hourly employees into Supervisor role within a little more than a year
- Trained and mentored countless employees and moved many into a trainer role
- Provided constant one-on-one communication and direction to drive desired behaviors into habits
- Managed a bar that served 110 beers, ran many promotions within the community, monitored a very active social media presence and lead many marketing campaigns to assist in growing business.
Restaurant General Manager
Apple Gold Group
Applebee's
05.2011 - 06.2014
- Responsible for motivating and directing a management team of five and a staff of 50+
- Adept at planning and organizing each department to optimize productivity and minimize costs
- Holding management and team members accountable for performance and productivity goals
- Team members are held accountable by regularly scheduled one on one discussions that outline opportunities for their job development
- Successful in increasing productivity by recruitment, development and coaching daily of numerous candidates for all positions up to and including management.
Restaurant General Manager
OPH Management, Inc.
Original Pancake House
02.2009 - 05.2011
- Responsible for ensuring 100% spec food and recipes for a scratch kitchen specializing in breakfast
- All items prepared by recipe including batters, sauces, syrups and gravies
- Expert at open and honest communication with team members
- Performed regular 1 on 1 conversations to discuss performance and career opportunities
- Built guest loyalty by delivering consistently on our menu and by our staff connecting with our guests
- This in turn increased sales.
Senior Catering Manager
Levy Restaurants, Inc.
Fulton's on the River
12.2006 - 01.2009
- Responsibilities included overall banquet and event planning and execution, included but not limited to: Developed the management team to control payroll and labor costs, scheduled events and a team of 75+ employees for each event, booked events and facilities, implemented catering and banquet sales, analyzed profit and loss analysis, worked with the culinary team to create menus that appealed to particular clientele and executed them, pulled and setup entire space and completed each event from creation through to breakdown.
Hotel General Manager
Country Inn & Suites
Manteno, IL
01.2005 - 12.2006
- Responsible for building relationships with guests
- Coached daily a staff of 25 on guest satisfaction and Carlson standards
- Was an active member of the community & a member of the Manteno Chamber of Commerce
- Made connections with local businesses and local attractions to promote the hotel
- Surpassed sales goals by 17% over the prior year.
Hotel General Manager
Tharaldson Lodging
Comfort Inn, Joliet
01.2003 - 01.2005
- Responsible for the day-to-day operation of hotel that included the development of team members to follow brand standards, managed labor costs by effective scheduling, managed a housekeeping staff of 12, managed the maintenance department, having knowledge of profit manager reservation system and accounts payable, and guest satisfaction by making an impacting their experience.
Restaurant General Manager
Heartland Food Corporation
Burger King
01.1997 - 01.2005
- Opened a 2-Million-Dollar annual store, the first in the area, increased sales by 40 percent over a six-month period, increased operating profit by 9 percent, and reduced service times by 42 seconds per guest
- Responsible for overall operation of restaurant that included profit and loss analysis, cash flow analysis, payroll, scheduling, budgets, human resources, training and day-to-day customer service issues and interactions with customers.
Summary
Dedicated hospitality professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Education
No Degree - Dietetics
05.2022 - Current
- Continuing education in nutrition with online courses
Associate of Science - Business & Computer Science
08.1998 - 05.2001
Associate of Science - General Education & Business
08.1996 - 05.1998
Skills
- Mentoring and coaching
- Staff Management
- Relationship building
- Employee scheduling
- Recruitment
- Effective leader
- Coaching and mentoring
- Delegation
- Inventory management
- Scheduling
- Budget development
- Employee reviews
- Business Development
- Staff training/development
- Planning and Coordination
- Critical Thinking
Certification
- Certified Serv Safe Trainer
- Certified Food Protection Manager
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets and budgeting worksheets
- Oversaw the transition of 15 different facilities at once while moving the dietary departments to being run in house
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native language
Interests
Running
Family
Baseball
Timeline
Regional Director of EVS & Dietary Services - Alliance Health Group
07.2023 - Current
University of Alabama At Birmingham - No Degree, Dietetics
05.2022 - Current
Lead EVS & Dietary Consultant/CDM - Principle Long Term Care
03.2022 - 07.2023
Certified Dietary Manager - Liberty Healthcare
03.2018 - 03.2022
Certified Dietary Manager - HealthCare Services Group
03.2016 - 03.2018
Restaurant General Manager - Craftworks Restaurant and Breweries
07.2014 - 02.2016
Restaurant General Manager - Apple Gold Group
05.2011 - 06.2014
Restaurant General Manager - OPH Management, Inc.
02.2009 - 05.2011
Senior Catering Manager - Levy Restaurants, Inc.
12.2006 - 01.2009
Hotel General Manager - Country Inn & Suites
01.2005 - 12.2006
Hotel General Manager - Tharaldson Lodging
01.2003 - 01.2005
Eastern Illinois University - Associate of Science, Business & Computer Science
08.1998 - 05.2001
Restaurant General Manager - Heartland Food Corporation
01.1997 - 01.2005
Moraine Valley Community College - Associate of Science, General Education & Business
08.1996 - 05.1998
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