Damon Sandoval
Rio Rancho,NM
Summary
Strategic leader with experience in team management and customer service excellence. Skilled at identifying areas for improvement and within myself and others to enhance operational efficiency. Committed to fostering a high-performance culture through targeted training and excellent customer service.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Shoe Palace
Rio Rancho, New Mexico
01.2026 - Current
- Managed inventory levels to optimize product availability and support customer needs.
- Supervised daily operations to maintain store organization and cleanliness.
- Coordinated merchandise displays, increasing customer engagement and driving sales.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Assisted in training new team members on store policies and procedures.
- Recruited and trained new employees to meet job requirements.
- Conducted one-on-one meetings with employees to review performance, align priorities, and provide targeted feedback.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Monitored employee attendance records, timekeeping, and payroll information.
Sales Associate
Champs Sports
Albuquerque, NM
11.2025 - 01.2026
- Assisted customers with product selection and inquiries.
- Helped customers find specific products, answered questions, and offered product advice.
- Showed product features and benefits to align with customer needs and preferences.
- Resolved customer complaints to ensure satisfaction and retention.
- Worked with team members to improve customer service standards and experiences.
- Processed transactions using a point-of-sale system.
- Supported inventory management through restocking and organization.
- Built and maintained relationships with peers and upper management to drive team success.
Sales Consultant
Reliable Nissan
Albuquerque, NM
02.2025 - 10.2025
- Assisted customers in selecting vehicles based on preferences and budget.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Advised customers on financing options available for their purchase.
- Conducted vehicle demonstrations to highlight features and benefits, aiding informed purchase decisions.
- Conducted test drives for prospective buyers.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Developed relationships with potential buyers through phone calls and emails.
- Cultivated relationships with clients to foster loyalty and enhance overall satisfaction.
- Ensured customer satisfaction through prompt, reliable service delivery.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
- Provided post-sale support, addressing customer inquiries about vehicle maintenance and services.
Event Worker
Cabezon Parks and Rec
Cabezon, NM
05.2023 - 10.2024
- Coordinated various community events and activities to enhance attendee engagement.
- Provided excellent customer service to event attendees and participants.
- Facilitated effective communication between staff, vendors, and attendees to ensure seamless event execution.
- Collaborated with team members to maintain cleanliness and organization during events.
- Maintained cleanliness of event space to enhance overall participant experience. of event area before, during, and after the event.
- Arranged event space with tables, tents, and chairs before the event's according to specified layouts and requirements.
- Set up event space, including tables, tents, and chairs.
- Event worker, would work events such as trunk or treat, food truck venues, car show parades, etc.
Camp Counselor
Cabezon Parks and Rec
Cabezon, NM
05.2023 - 08.2024
- Supervised group activities to ensure safety and engagement during camp sessions.
- Provided first aid and responded to emergencies, maintaining camper safety as the top priority.
- Resolved conflicts between campers, fostering a positive environment and encouraging teamwork.
- Communicated with parents about camper progress and behavior regularly.
- Created engaging educational games that promoted learning and teamwork among campers.
- Collaborated with fellow counselors to plan engaging themed events for campers.
- Coordinated and led group activities for campers and counselors.
- Supervised group outings to local attractions, parks, and other places of interest.
- Provided guidance to campers in a positive manner to ensure safety of all participants.
- Facilitated group discussions and reflections, enabling campers to articulate experiences and enhance peer learning.
- Managed camp equipment and supplies, ensuring resources were available and in good condition.
Education
High School Diploma -
V.Sue Cleveland High School
Rio Rancho, NM05-2024
Skills
- Customer service and satisfaction
- Sales strategy
- Marketing
- Operational management
- Team leadership
- Staff development
- Employee engagement
- Strategic planning
- Strategic thinking
- Decision-making
- Problem-solving
- Customer relations
- Conflict resolution
- Time management
Volunteer Experience
- Church of the Incarnation Catholic Church, I volunteer cleaning and helping at my local church.
- Assisting Grandparents and Great Grandparents with ranch duties which include gathering wood, feeding cattle, fixing fences, etc.
- Assisting elderly neighbors by watering their plants and taking out garbage containers weekly.
Awards
- Deca-State championship
- Deca-National member
- Wrestling- Varsity letter
Timeline
Assistant Manager
Shoe Palace
01.2026 - Current
Sales Associate
Champs Sports
11.2025 - 01.2026
Sales Consultant
Reliable Nissan
02.2025 - 10.2025
Event Worker
Cabezon Parks and Rec
05.2023 - 10.2024
Camp Counselor
Cabezon Parks and Rec
05.2023 - 08.2024
High School Diploma -
V.Sue Cleveland High School