Damon Saunders
Houston,TX
Summary
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
25
25
years of professional experience
Work History
Owner
DAME FILMS LLC
09.2015 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Customer Service Representative
Ritmo Latino Wireless / T-Mobile
04.2022 - 04.2024
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Demonstrated strong product knowledge to effectively answer customer questions and provide accurate information
- Resolved complex customer complaints by investigating the root cause of the issue and implementing appropriate solutions
Cashier
Taco Bell
05.2018 - 06.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Car Wash Attendant
Mister Car Wash
06.2016 - 01.2019
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
Stocker
The Children's Place Store
02.2014 - 06.2015
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Mess Specialist
US Navy
06.1999 - 06.2003
- Company Overview: Mess Specialists provide food service, manage food supplies, and maintain the cleanliness and sanitation of the galley
- They are responsible for ensuring the health and well-being of Navy personnel through nutritious meals
- Food Preparation: Prepare and cook meals for crew members, including breakfast, lunch, dinner, and special meals
- Menu Planning: Assist in planning menus, considering dietary restrictions, nutritional value, and food availability
- Food Safety and Sanitation: Maintain galley cleanliness, ensure proper food handling and storage, and prevent foodborne illnesses
- Inventory Management: Order, receive, and store subsistence supplies (food, ingredients, and equipment)
- Galley Operations: Manage galley equipment, maintain records, and perform administrative tasks
- Catering: Provide food services for special events, ceremonies, and receptions
- Nutrition Education: Provide guidance on healthy eating habits and nutrition
- Mess Specialists provide food service, manage food supplies, and maintain the cleanliness and sanitation of the galley
- They are responsible for ensuring the health and well-being of Navy personnel through nutritious meals
- Specializations: Senior Mess Specialist, Culinary Specialist, Food Service Manager
Education
High school diploma -
Central High School
Bridgeport, CT08.1999
Skills
- Sales
- Customer Service
- Upselling
- Computer Operation
- Phone Etiquette
- Technical Support
- Computer Skills
- Retail Sales
- Food Service Management
- Culinary Experience
- Food Handling
- Supervising Experience
- Food Preparation
- Food Safety
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
Timeline
Customer Service Representative
Ritmo Latino Wireless / T-Mobile
04.2022 - 04.2024
Cashier
Taco Bell
05.2018 - 06.2020
Car Wash Attendant
Mister Car Wash
06.2016 - 01.2019
Owner
DAME FILMS LLC
09.2015 - Current
Stocker
The Children's Place Store
02.2014 - 06.2015
Mess Specialist
US Navy
06.1999 - 06.2003
High school diploma -
Central High School
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