Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Damon Stephens

Damon Stephens

Gilbert,AZ

Summary

Senior-level IT Executive with 20+ years of complex program management and product development experience to support all company projects and operations.


Distinguished by strong financial background, running a $100M project, extensive consulting experience, strategic application of emerging technologies, and operational leadership - taking companies to next-level growth and driving innovation.


Builds clear business cases for innovative solutions, sets IT standards, and stakeholder consensus. Adept at data security and technology. Committed to designing effective and streamlined systems and instructing team members.

Overview

30
30
years of professional experience

Work History

Chief Executive Officer / CEO

Fontis
Irvine, California
04.2018 - 08.2020
  • Ensured revenue growth and excellent client experience for $15M national marketing company with over 4,000 customers nationwide.
  • Target markets included Aerospace, Automotive, Construction, Education, Entertainment, Finance, Food, Gambling, Gas, Healthcare, Hospitality, Insurance, Manufacturing, and Retail.
  • Developed team of 22 employees and remote outsource team, provides marketing, products, and online store needs of its customers through national and international supplier partnerships.
  • Performed strategic and operational roles as Chief Executive Officer, Vice President of Finance, Vice President of Human Resources, Vice President of Information Technology, Executive Sales Representative.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Monitored use of best practices at levels and implemented corrective actions to bring employees into compliance.
  • Prepared organization for forecasted demand levels through effective operational planning.

Chief Information Officer / CIO

Kitchell Corporation
Phoenix, AZ
02.2007 - 08.2017
  • Director acting in CIO, reported to President and Board of Directors, with responsibility to build a digital transformation technology strategy, providing Kitchell competitive edge in a highly competitive, lower margin industry.
  • Held broad executive charter for growth initiatives, IT strategy, and M&A integration for a $800M provider of construction services to governments, hospitals prisons, schools, universities, shopping malls, and other large-scale projects.
  • Kitchell's transition took them from multiple financial systems, flip phones, and paper-based forms to everything digital with mobile capabilities.
  • Realized $1.1B+ in synergies, leading California Department of Corrections healthcare collaboration portal, with planning, solution design, and cross-functional team and project management.
  • 11-28% sustained revenue growth through execution of strategy.
  • Provided a growth and profit strategy, operations improvements, systems consolidation, Customer Consulting, Merger & Acquisition, Cloud & SaaS Solutions, Predictive Analytics, Integration & Workflows, Healthcare Virtual Reality (VR).
  • 25-75% reduction in remote administrative overhead through virtual services, improved cost containment, operations metrics, and contract management.
  • Team ensured product readiness, selection and build best-of-breed platforms, leading company-wide rollouts, utilizing outsource services for peak project demand.
  • Team conducted IT due diligence during pre- and post-merger periods and established an infrastructure to support healthcare facility prefabrication, virtual construction, and advanced analytics to optimized patient care services in multiple healthcare environments.
  • Technical trainers trained staff members and employees on computer use and updated systems, devised and wrote corporate technology procedures, and helped modifying security policies for each worker level.

Director

Pulte Homes / Del Webb Merger
Phoenix, AZ
09.2001 - 10.2006
  • Created and led team of highly-skilled managers, developers, business analysts, and support services to build the first home builder suite of applications and mobile capabilities known to the industry
  • Managed $100M home builder transformation initiative that revolutionize a $15B publicly-traded company into an efficient, even-flow home production builder with just-in-time material delivery, manufacturing capabilities, and virtual design centers.
  • 60% reduction in material delivery and trade scheduling cost through near real-time scheduling, electronic procurement, and just-in-time delivery applications.
  • 100%+ productivity gain by mobilizing superintendents, project managers, and others with tablets and mobile applications for scheduling, budgets, time keeping, and safety.
  • 25% Increased in sales retention and improved customer experience through customer tracking and virtual home design center.
  • Analyzed department and job-related functionality requirements to align technology priorities with business needs.
  • Developed and implemented technical application support and information technology policies and procedures that advanced investment needs, outcomes and performance measurements to balance continuous innovation with responsible risk-taking.

Senior Project Manager

Del Webb
Phoenix, Arizona
10.1998 - 08.2001
  • Prior consultant to Del Webb, now as employee I worked with hospitality, commerce, sales and marketing stakeholders to establish strategic direction for sales, marketing, and commerce teams.
  • Supplied project timelines and budget requirements in excess of $2 million.
  • Ensured project deliverables were completed on time and within budget.
  • Oversaw hospitality and hotel management systems for vacation getaways, golf clubhouse merchandise purchase system, sales, and marketing systems.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Closely collaborated with project members to identify and quickly address problems.
  • Maintained schedules to meet key milestones at every project phase.

Senior Technical Consultant

Novell / WordPerfect Merger
Provo, UT
03.1994 - 09.1998
  • Provided software solutions to some of Novell's largest U.S customers (GE, TRW, Del Webb)
  • Recommended design and deployment best practices for implementing and managing local area networks and supporting systems.
  • Identified and resolved critical deployment and support issues.
  • Provided consulting and solutions through planning, analyzing, and implementing systems and services.
  • Managed, tracked and coordinated problem resolution and escalation processes.
  • Recommended technology upgrades and complementary products to improve client security.
  • Collaborated with client and interdepartmental peers to transform client requirements into turnkey solutions.

Manager & Software Engineer

WordPerfect
Orem, Utah
10.1989 - 02.1994
  • Provided leadership and direction to team of 22 software and help desk services engineers.
  • Fulfilled multiple roles in software and hardware service delivery, quality assurance testing, usability testing, and application design.
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.

Education

Bachelor of Science - Management Information Systems

University of Phoenix

Skills

  • Executive Leadership
  • Strategic Planning
  • $100M Budget Management
  • Merger & Acquisitions
  • Hiring & Building Teams
  • International & Remote Services
  • IT Services Outsourcing
  • Enterprise Technology Expertise
  • Consultant & Technical Sales
  • Expertise in SOX, HIPAA, ISO, PCI, IAPP, ITIL, PMI, Scrum, Six Sigma

Affiliations

  • HMG Strategies
  • Evanta CXO Events
  • ISACA Cyber Security
  • US-CERT DHS
  • Project Management Institute
  • Society Information Management

Timeline

Chief Executive Officer / CEO

Fontis
04.2018 - 08.2020

Chief Information Officer / CIO

Kitchell Corporation
02.2007 - 08.2017

Director

Pulte Homes / Del Webb Merger
09.2001 - 10.2006

Senior Project Manager

Del Webb
10.1998 - 08.2001

Senior Technical Consultant

Novell / WordPerfect Merger
03.1994 - 09.1998

Manager & Software Engineer

WordPerfect
10.1989 - 02.1994

Bachelor of Science - Management Information Systems

University of Phoenix

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Damon Stephens