Summary
Overview
Work History
Education
Skills
Certification
ADDITIONAL SKILLS
Timeline
Generic

Damond L. Gathing

Houston

Summary

Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.

Business professional prepared for this role, bringing wealth of experience in strategic planning and operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, strategic growth, and customer relations.

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Owner / Operator - Logistics Technology Support

King Logistics LLC
03.2024 - Current
  • - Maintained digital records and used cloud-based systems for logistics tracking and compliance.
  • - Conducted regular troubleshooting of platforms and devices used for inventory and operations.
  • - Supported procurement processes and managed inventory tools.
  • - Communicated with clients and resolved system-related issues.

Technology Support / Learning Coach

Houston Independent School District
08.2022 - 05.2024
  • - Resolved minor software, hardware, and connectivity issues for staff and students.
  • - Provided one-on-one and group training on classroom technology and educational platforms.
  • - Created internal process documentation and troubleshooting guides.
  • - Managed IT-based scheduling systems and student records.
  • Supported struggling learners with targeted instruction, resulting in increased academic achievement.
  • Integrated cross-curricular elements into lessons, providing students with a well-rounded education and reinforcing connections between subjects.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.
  • Planned lessons for allotted time to strengthen weak subjects and build skills.
  • Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.

Payroll Support Specialist

UKG (Ultimate Kronos Group)
04.2018 - 07.2021
  • - Investigated and resolved billing and system issues using SQL and internal software tools.
  • - Assisted customers with technical problems related to payroll systems via phone and email.
  • - Drafted technical and operational documentation for internal and client use.
  • - Managed support tickets and followed up on outstanding issues to ensure resolution.

Education

Associate Degree - Cybersecurity

Houston Community College
Houston, TX
07.2025

Skills

  • - Device Diagnostics and Troubleshooting
  • - Computer Repair and Technical Support
  • - Microsoft Office Suite (Word, Excel, Outlook)
  • - Google Workspace (Docs, Sheets, Slides)
  • - Hardware and Software Installation
  • - Networking Basics
  • - Remote Support Tools
  • - Ticketing Systems
  • - Active Directory (User Management)
  • - SQL for Data Tasks
  • - Technical Documentation
  • - Customer Service and Training
  • Verbal and written communication
  • Relationship building

Certification

  • - CompTIA A+ (In Progress - Expected July 2025)
  • - Microsoft Certified: Azure Fundamentals (Planned)

ADDITIONAL SKILLS

  • - Strong interpersonal communication
  • - Fast learner with a passion for technology
  • - Able to multitask in fast-paced environments
  • - Flexible schedule availability including nights, weekends, and holidays

Timeline

Owner / Operator - Logistics Technology Support

King Logistics LLC
03.2024 - Current

Technology Support / Learning Coach

Houston Independent School District
08.2022 - 05.2024

Payroll Support Specialist

UKG (Ultimate Kronos Group)
04.2018 - 07.2021

Associate Degree - Cybersecurity

Houston Community College

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