Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Sales and Warehouse Partner
Kitchen & Bath Center - Riverbend
Alton, IL
08.2016 - Current
Presented finished designs to clients for approval or modifications prior to installation.
Developed design plans for kitchen and bath remodeling projects, incorporating client specifications.
Assisted clients in selecting colors, finishes and other aesthetic details of their kitchens or bathrooms.
Addressed any customer complaints promptly and professionally.
Coordinated delivery schedules with vendors and contractors throughout the duration of the project.
Maintained accurate records of all job costs related to each project.
Collaborated with contractors to ensure designs conformed to building codes and regulations.
Generated purchase orders for materials used in each project.
Conducted site visits to measure existing spaces for renovation projects.
Consulted with clients on the best use of space based on their lifestyle needs.
Researched products and materials such as tile, stone, wood, laminates and hardware to create aesthetically pleasing designs.
Monitored progress of job sites during construction phase ensuring quality control standards were met.
Performed regular maintenance checks on completed jobs to ensure optimal performance.
Created detailed drawings of cabinetry, countertops, fixtures and appliances using computer aided design software.
Tracked stock levels of popular items in order maintain an adequate inventory level in showroom.
Worked closely with vendors to source appropriate materials at competitive prices.
Provided cost estimates for labor and materials needed for completion of project.
Collaborated closely with customers, adjusting plans to satisfy client needs and requirements.
Provided complimentary in-home consultations to prospective clients to gather ideas and promote design services.
Assisted clients successfully by choosing furnishings consistent with preferences and budget.
Photographed completed interior design and staging projects to promote services and grow business.
Researched concepts and followed industry trends to provide knowledgeable insight to clients.
Coordinated with contractors, architects and engineers to drive job success.
Warehouse Manager
Kitchen & Bath Center - Riverbend
Alton, IL
08.2016 - Current
Generated warehouse shipping documents, packing lists and invoices.
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
Operated forklifts and deliveyr van to load and unload inventory
Processed requests and supply orders and pulled materials to successfully prepare orders.
Planned and implemented efficient warehousing systems for incoming and outgoing goods.
Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
Managed overall budgeting for warehouse operations including labor costs and equipment maintenance expenses.
Prepared inventory for shipment by attaching tags and labels.
Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing warehouse and supply inventory and contractors.
Ast Manager
National Rent to Own
Granite City, IL
08.2016 - 08.2016
Supervised daily operations including scheduling shifts, assigning duties.
Maintained up-to-date knowledge of company products and services.
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
Handled complaints from customers by empathetically listening, recording details and offering solutions.
Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Supervised cashiers in processing credit, debit and cash payments to streamline sales.
Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
Developed and improved procedures for collection of past due amounts.
Managed accounts receivable, collections and credit activities for a large customer base.
Negotiated payment plans with customers in arrears or at risk of defaulting on payments.
Collaborated with legal department to initiate litigation against delinquent customers when necessary.
Store Manager
Direct Maytag Home Appl Center
Jerseyville & Granite City, IL
04.2000 - 05.2015
Conducted daily store operations, including opening and closing procedures and cash handling.
Managed inventory tracking and physical inventory counts to minimize loss.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Prepared monthly reports on sales figures, expenses, profits.
Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
Skills
Knowledgeable in Quickbooks
Expert knowledge in 20/20 Design
Expert knowledge in measuring and project design
Daily use of forklift and maintenance of company vehicle