DAMONI COLEMAN
Largo,MD
Summary
Skilled employee known for making best decisions regarding appropriate solutions. Committed leader delivering quality service and maintaining high levels of satisfaction. Detail-oriented and adept at reviewing materials and finished items for compliance with specifications and standards. Skilled in reporting and problem-solving with a history of making a positive impact on operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Quality Control Technician
Dietz & Watson
06.2023 - Current
- Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
- Implemented process improvements for increased efficiency and reduced waste in quality control procedures.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Conducted thorough root cause analysis for recurring issues, leading to targeted corrective actions and continuous improvement.
- Developed and executed test plans to ensure products met customer specifications, increasing client satisfaction rates.
- Trained new team members on proper quality control techniques, fostering a culture of excellence within the department.
- Improved communication between departments by acting as a liaison between production and engineering teams on quality matters.
- Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
- Kept up-to-date with industry best practices and emerging technologies to continually improve the effectiveness of quality control measures.
- Helped uncover and fix production problems in order to reduce overall defect rates.
Support Staff Assistant
Department of Employment Services
06.2022 - 06.2023
- Uphold office security standards, checking in guest
- Input data in excel for storage, retrieval, and archiving
- Assists with deployment of vehicles for DOES personnel use
- Organize and updated file systems, keeping records easily retrievable
- Manage mail, packages, and courier deliveries in and out of the office
- Compile records, materials and forms needed to handle different requests
- Create spreadsheets involving data needed for new office signage throughout the building
- Plans, monitors, and reports on the flow of work based on new regulations, changing economic conditions and demographic changes in area population
- Assist with a wide range of reproduction, mass printing, minor graphic design, and self-mailing for the Office of Administrative Services Reproduction Center
- Assist with agency wide bulk printing projects including brochures, newsletters, and informational flyers; and oversaw publications inventory and archiving process
- Adheres to protocols and follow ups appropriately to identify, escalate and address questions, concerns and issues from both external customers and internal coworkers
- Provide a wide range of administrative functions, not limited to answering a multi-line phone system, ensuring to screen calls before dispatching to appropriate team member.
- Enhanced customer satisfaction by providing timely and efficient support services.
- Streamlined office operations for increased productivity through effective organization and prioritization of tasks.
City Mail Carrier
United States Postal Service
04.2022 - 06.2022
- Obtained signed receipts for registered, certified and insured mail
- Delivered mail pieces and parcels to customers along assigned route
- Sorted and arranged mail pieces in delivery sequence for assigned route
- Prepared mail for forwarding and maintained change-of-address records
- Coordinated efficient deliveries by sorting and organizing mail and parcels
- Accepted C.O.D., registered, certified and insured mail from postal customers
- Documented, protected and turned in money and receipts collected along route
- Drafted and submitted daily reports related to mail services and vehicle performance
- Monitored and safeguarded vehicle and parcels in alignment with organizational policies.
Education
Bachelor of Arts (B.A.) - Business Administration -
Brenau University
Gainesville, GASkills
- Specifications Understanding
- Product Sampling
- Calibration Standards
- Compliance Verification
- Testing Procedures
- Meeting Coordination
- File Management
- Expense Reporting
- Reading Comprehension
- Palletizing
- Production Reporting
- Documentation
- Warehouse Safety
Affiliations
- Employee safety committee
Certification
Forklift/Pallet jack certification
References
References available upon request.
Timeline
Quality Control Technician
Dietz & Watson
06.2023 - Current
Support Staff Assistant
Department of Employment Services
06.2022 - 06.2023
City Mail Carrier
United States Postal Service
04.2022 - 06.2022
Bachelor of Arts (B.A.) - Business Administration -
Brenau University
Forklift/Pallet jack certification
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