Overview
Work History
Education
Skills
Timeline
Generic

Damon'i Shavers

Rochester,NY

Overview

2026
2026
years of professional experience

Work History

Call Center Representative

University of Rochester, Strong Memorial Hospital
2024 - Current
  • Managed high-volume inbound calls, providing accurate information and support to patients and families.
  • Resolved customer inquiries efficiently, maintaining a positive and empathetic approach throughout interactions.
  • Documented patient concerns in electronic health records, ensuring compliance with hospital protocols and procedures.
  • Collaborated with healthcare teams to coordinate patient services and streamline communication processes.

Team Member

Panera Bread
01.2022 - 10.2022

•prepared and served quality food for customers

•Assisted customers

•provided cleaning services

Cashier/Customer Service

Pudgies Pizza
09.2021 - 01.2022
  • Prepared food for customers
  • Provided customer services over the phone and in person for orders.
  • Provided cleaning services in the dining area as well.

Assistant Teacher

Banners Childcare
06.2020 - 08.2020
  • made sure the children were fed, hands and face were wiped off after lunch and breakfast.
  • Assisted with supervision for classroom
  • Assisted with class activities
  • Sanitized classrooms.

Education

High school diploma - undefined

Northeast College Preparatory High School
Rochester, NY
06.2022

Skills

  • Babysitting (6 years)
  • Experience with children (6 years)
  • Toddler care (3 years)
  • Childcare (Less than 1 year)
  • Food Preparation (6 years)
  • Classroom Management (Less than 1 year)
  • Customer service ( 5 years)
  • Communication skills (5 years)
  • Problem management (5 years)
  • Time management (5years)

Timeline

Team Member

Panera Bread
01.2022 - 10.2022

Cashier/Customer Service

Pudgies Pizza
09.2021 - 01.2022

Assistant Teacher

Banners Childcare
06.2020 - 08.2020

High school diploma - undefined

Northeast College Preparatory High School

Call Center Representative

University of Rochester, Strong Memorial Hospital
2024 - Current
Damon'i Shavers