Damon L Hicks
Houston,Tx
Summary
Line lead with proven management abilities such as computer literate, extremely organized, multi-task, quick learner, very knowledgeable about company product and company policies. Constantly appointed on being on time, willing to always work, always on time, and getting work done in a timely fashion. Possibly wanting to secure an upper management position within the company. Supervisor with strong communication skills, on call for whatever upper management needs to get done. Experienced in providing completion of work when needs to be done, finding product that is in the system but is not in the correct location, overlooks a team of 5+. Desires to join an innovative, goal-oriented team with a strong growth track.
Overview
9
9
years of professional experience
Work History
Merchandise Associate
OTG
05.2023 - Current
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Built end caps and aisle displays to highlight products and support latest promotions.
- Used pallet jacks to move and position merchandise.
- Verified products appeared at correct locations in proper quantities.
Unifi
Wheelchair Agent
04.2023 - Current
- Transported over 20+ passengers in wheelchairs to and from aircraft and inside terminals and lifted passengers in and out of wheelchairs and into and out of passenger seats.
- Accepted passenger luggage and created and affixed bag labels to guarantee proper delivery.
- Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
- Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
- Liaised with airline agents to check-in passengers, change tickets, rebook itineraries and fulfill special requests.
- Provided exceptional customer service to passengers, addressing concerns and resolving issues.
- Educated passengers on safety procedures and provided assistance to disabled passengers
- Monitored security and maintained operational protocols.
- Processed customer payments and enforced compliance with financial regulations.
- Located and read airport monitors to determine arrival and departure information.
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Escorted handicapped passengers from terminal to aircraft.
Lead
Veritiv
08.2016 - 10.2022
- Created reports of manufacturing efficiency and issues for presentation before other managers
- Effectively executed visual merchandising and marketing initiatives
- Ensured all employees are trained and ready for adequate performances
- Established strong business relationships and created a deadline-driven team
- Guaranteed scheduled maintenance takes place to prevent damage
- Identified performance-facing issues and determined the most efficient solution
- Identified tasks and delegated work
- Inspected finished products to ensure level of quality is maintained
- Kept record of and analyzed all relevant data
- Kept records of inventory and placed orders to replenish stock
- Led production team
- Performed training to raise all employees to the required level of performance
- Updated knowledge of manufacturing equipment to remain current
- Watched for, recognized, and prevented security risks
- Responded to issues and created solutions.
Cashier\Clerk
Line Lead
01.2016 - 09.2022
- Clear oral and written communication, Maintenance kept the lot clean kept shuttles up to date with oil changes, tires, ext.
Shuttle Driver
Park N Jet
01.2016 - 01.2018
- Drove passengers safely from parking lot to the airport
- Picked passengers up from airport and brought back to parking lot
- Helped with luggage on and off the shuttle.
Forklift Driver/ Warehouse
LG Resources Staffing Employment Agency
01.2016 - 01.2016
- Conducted a daily walkthrough to ensure all areas of the warehouse were compliant with state and local standards
- Examined incoming shipments for signs of damage and returned products that were not viable
- Helped keep the warehouse clean to reduce clutter and prevent accidents
- Inspected machinery to prevent issues, vastly improving the lifespan of equipment by 10+ years
- Inspected product loads before putting on machinery to ensure accuracy of order
- Keep records of all materials that were transported
- Loaded materials onto pallets that were then moved with a forklift
- Signaled workers to where they needed to be and to clear a path when machinery was coming through
- Trained individuals on how to operate Sit down forklift, Reach lift.
Forklift Driver
Mesa Moving and Storage
01.2015 - 01.2016
- Assisted in heavy equipment maintenance and operation
- Examined incoming shipments for signs of damage and returned products that were not viable
- Helped keep the warehouse clean to reduce clutter and prevent accidents
- Inspected machinery to prevent issues, vastly improving the lifespan of equipment by 10+ years
- Keep records of all materials that were transported
- Loaded materials onto pallets that were then moved with a forklift
- General Labor
Forklift Operator
Nexeo HR
01.2015 - 01.2015
- Assisted in heavy equipment maintenance and operation
- Built barricades and scaffolding
- Completed commercial and residential construction projects both indoors and outdoors
- Created materials for installation using power tools
- Managed progress reports and logs related to the construction site
- Prepared construction sites through surveying and debris removal.
Education
GED -
Northwest High School
1998
Skills
- Communication abilities Critical thinking and analysis
- Coordination
- Excellent organizational skills
- Leadership and management
- Positive attitude Problem solving Team player
- Production, processing
- And equipment operation
Timeline
Merchandise Associate
OTG
05.2023 - Current
Unifi
Wheelchair Agent
04.2023 - Current
Lead
Veritiv
08.2016 - 10.2022
Cashier\Clerk
Line Lead
01.2016 - 09.2022
Shuttle Driver
Park N Jet
01.2016 - 01.2018
Forklift Driver/ Warehouse
LG Resources Staffing Employment Agency
01.2016 - 01.2016
Forklift Driver
Mesa Moving and Storage
01.2015 - 01.2016
Forklift Operator
Nexeo HR
01.2015 - 01.2015
GED -
Northwest High School