
Experienced and results-driven sales professional with a proven track record of exceeding targets in highly competitive markets. Possesses extensive expertise in consultative selling, relationship management and strategic account development. Known for delivering exceptional customer satisfaction and cultivating long-term client partnerships. Adept at leveraging market trends to formulate effective sales strategies and drive revenue growth. Seeking a dynamic opportunity to contribute to a forward-thinking organization where skills in leadership, negotiation and innovative problem-solving can drive mutual success.
As Head Chef, I oversaw all kitchen operations, ensuring quality and consistency in food preparation. My responsibilities included menu creation, staff training, and inventory management. I maintained high standards of cleanliness and food safety, adhering to all regulations. Additionally, I collaborated with suppliers to source fresh ingredients and managed kitchen budgets effectively. My leadership contributed to a cohesive team environment and excellent customer satisfaction ratings.
Client Management: Building and maintaining relationships with clients, understanding their eDiscovery needs, and ensuring their satisfaction with services provided.
Team Leadership: Overseeing a team of eDiscovery professionals, including project managers, analysts, and technicians, to ensure efficient workflow and high-quality deliverables.
Business Development: Identifying new business opportunities, cultivating leads, and contributing to the growth of the company's eDiscovery services within your region.
Project Oversight: Managing the execution of eDiscovery projects from start to finish, ensuring deadlines are met, budgets are adhered to, and quality standards are maintained.
Legal and Regulatory Compliance: Staying abreast of evolving laws and regulations related to eDiscovery, and ensuring all projects comply with relevant legal requirements.
Technology Integration: Evaluating and implementing new eDiscovery technologies and methodologies to improve efficiency and effectiveness of services.
Financial Management: Monitoring financial performance of projects and the overall region, including budgeting, forecasting, and reporting.
Training and Development: Providing guidance, training, and professional development opportunities to team members to enhance their skills and capabilities in eDiscovery.
Reporting: Preparing and presenting reports on regional performance, project status, and business development activities to senior management.
Risk Management: Identifying potential risks associated with eDiscovery projects and implementing strategies to mitigate them.
Overall, my experience as a sous chef involved actively contributing to the kitchen's daily operations, supporting the head chef, and ensuring a positive culinary experience for guests through efficient kitchen management practices.
Provided expert leadership in the sale and application of litigation support services and technology while being a trusted advisor and partner to over 150 law firms and corporate legal departments
Drove net new account identification, engagement, sales calls, presentations and contract negotiations while achieving 100% NNA attainment
Routinely managed multiple projects simultaneously under tight timeframes both with clients and internal resources to achieve desired results
Established and maintained long term relationships with key contacts
Supported RVP with local hiring, team building, budgets and overall sales team acumen to help achieve an average 10% YOY growth for EPIQ.
Co-owner of a full service salon that averaged 15% YOY growth for 5 years
Co-owner of an event/wedding company that exceeded sales targets for 9 years through effective communication and negotiation.
Drove large engagements with high profile law firms, corporate clients and government agencies that accounted for $1 MM - $2 MM annually
Collaborated with fifth largest law firm in the U.S to reduce support costs by 25%
Managed a large, onsite matter for a major southeastern corporation involving over a hundred employees, logistics and ever changing daily goals
Formulated terms for services to win the RFP for one of the nation’s largest aeronautics companies including assisting them with strict governmental requirements
Assembled a strong team to assist with an international matter involving multiple countries’ laws on data privacy, data sharing and cross border regulations.