Damonte Jamel Maddox
Evanston,IN
Summary
Accomplished leader with a proven track record at Miami Management Inc., adept in operations management and cost reduction. Demonstrated success in enhancing service standards, achieving over 100% compliance with regulations, and excelling in interpersonal and leadership skills. Expert in fostering client relationships and driving team development for peak performance. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting, and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Currently residing in Evanston, Illinois, exploring different opportunities.
Overview
7
7
years of professional experience
Work History
Assistant Manager, Access Control Officer
Miami Management Inc.
06.2020 - 02.2023
- Supervised day-to-day security services, ensuring the highest standards of service.
- Developed and maintained effective relationships with clients and employees, serving as the liaison between GardaWorld, clients, and staff.
- Participated in recruitment, selection, orientation, training, and continual development of staff assigned to accounts.
- Ensured 100% compliance with all federal, state, and local regulations, contracts, and collective bargaining agreements in assigned accounts.
- Recommended new approaches, policies, and procedures for continual improvements in department efficiency and services performed.
Access Control Officer
Miami Management Inc.
06.2018 - 06.2020
- Drafted reports on property damage, theft, accidents, and unusual occurrences.
- Patrolled premises and monitored access points to eliminate unauthorized visitors.
- Investigated over 60 complaints and documented findings accurately.
- Communicated effectively with the security team and building supervisors to resolve urgent issues and protect lives and property.
Food Cook
Centerplate Inc.
09.2016 - 07.2019
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Retail Training Store Manager
Holsendolph Inc.
06.2016 - 08.2017
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Raised property accuracy and accountability by creating new automated tracking method.
Education
Bachelor of Science - Music Management
Florida International University
Miami, FL08.2029
High School Diploma -
Miami Central Senior High School
Miami, FL06.2027
Skills
- Cost Reduction
- Recruiting and interviewing
- Operations Management
- Product and service knowledge
- Flexible & Adaptable
- Interpersonal Skills
- Critical Thinking
- Leadership Experience
- Independent
Timeline
Assistant Manager, Access Control Officer
Miami Management Inc.
06.2020 - 02.2023
Access Control Officer
Miami Management Inc.
06.2018 - 06.2020
Food Cook
Centerplate Inc.
09.2016 - 07.2019
Retail Training Store Manager
Holsendolph Inc.
06.2016 - 08.2017
Bachelor of Science - Music Management
Florida International University
High School Diploma -
Miami Central Senior High School
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