Hi, I’m
Da'monyea Stephens
Tampa,FL
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
9
years of professional experience
Work History
Champs Sports
Cashier
08.2022 - Current
Job overview
- Performed cash, card and check transactions to complete customer purchases.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Used POS system to enter orders, process payments and issue receipts.
- Answered questions about store policies and addressed customer concerns.
- Worked with floor team and managers to meet wide range of customer needs.
- Processed refunds and exchanges in accordance with company policy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Addressed customer needs and made product recommendations to increase sales.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Upsold additional products and services to customers, increasing revenue.
- Set up new sales displays each week with fresh merchandise.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Tallied cash drawer at beginning and end of each work shift.
Self Employed Services
Certified Notary Public
04.2022 - Current
Job overview
- Checked documents and identifying credentials for all parties.
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
- Examined documents for accuracy, completion and compliance before notarizing.
- Checked client identification to maintain compliance with state legal requirements.
- Checked documents for accuracy and correct signing before notarizing.
- Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
- Set up and managed appointments for client notary services.
- Administered oath to document signers to obtain affirmation of truth.
- Updated journal with names and dates for permanent record.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Certified and attested power of attorney documents, acknowledgements and deeds.
- Attended public notary seminars to stay informed of updates to relevant laws and regulations.
- Provided guidance to customers to facilitate completion of notarial documents.
- Drafted and executed notarial affidavits in accordance with applicable laws.
- Looked for signs of fraud or coercion and refused notarization.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Met with clients in [Type] environment to witness signings.
- Utilized specialized software to accurately track notary services performed.
- Volunteered to help with special projects of varying degrees of complexity.
- Increased customer service success rates by quickly resolving issues.
- Completed daily logs for management review.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Trained and supervised employees on office policies and procedures.
- Proofread and edited documents for accuracy and grammar.
Veda's House Of Learning
Desk Assistant
02.2015 - Current
Job overview
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and maintained filing systems to facilitate easy access to information.
- Performed wide-ranging administrative, financial and service-related functions.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Updated database of contacts and resources for company-wide distribution.
- Greeted guests in with friendliness and professionalism.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Assisted manager in all aspects of business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Volunteered to help with special projects of varying degrees of complexity.
- Monitored and ordered supplies and materials to keep office well stocked.
- Increased customer service success rates by quickly resolving issues.
- Completed daily logs for management review.
- Offered technical support and troubleshot issues to enhance office productivity.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Organized resources, records and personnel to accomplish aggressive targets.
- Reviewed and edited documents for accuracy, grammar and clarity.
- Proofread and edited documents for accuracy and grammar.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Ordered and distributed office supplies while adhering to fixed office budget.
- Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Collected and input timesheet data into automated accounting system and processed labor corrections.
Access 2 Care
Patient Access Representative
03.2017 - 08.2020
Job overview
- Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
- Improved patient satisfaction scores by actively addressing concerns and providing prompt assistance during check-in process.
- Enhanced overall patient experience with empathetic communication and thorough explanations of insurance benefits and coverage.
- Maintained accurate patient records, contributing to well-organized database for seamless information access across departments.
- Collaborated with healthcare providers to ensure timely appointment scheduling and coordinated follow-up care for patients'' needs.
- Assisted with administrative tasks such as filing, data entry, and report generation to support streamlined office operations.
- Contributed to positive work environment by fostering strong relationships among colleagues, promoting teamwork, and sharing best practices.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Compiled and maintained patient medical records to keep information complete and up-to-date.
- Facilitated communication between patients and various departments and staff.
- Provided excellent customer service to patients and medical staff.
- Greeted and assisted patients with check-in procedures.
Education
Thomas JeffersonTampa, FL
High School Diploma
05.2019
Skills
- Register Operations
- Handling Payments
- Membership Programs
- Cash Handling
- Beverage Preparation
- Team Contribution
- Equipment Cleaning
- Team Goals
- Trash Collection
- Display Arrangements
- Accurate Money Handling
- Removing Trash
- Credit and Cash Transactions
- Maintaining Quality Assurance Standards
- Price Verifications
Timeline
Cashier
Champs Sports
08.2022 - Current
Certified Notary Public
Self Employed Services
04.2022 - Current
Patient Access Representative
Access 2 Care
03.2017 - 08.2020
Desk Assistant
Veda's House Of Learning
02.2015 - Current
Thomas Jefferson
High School Diploma