Da Myra Erianne Ashe
Dayton,OH
Summary
To enhance my working capacities, professional skills, business efficiencies and to serve my organization in the best possible way with sheer determination and commitment.
Overview
7
7
years of professional experience
Work History
Case Auditor
Randstad
04.2022 - Current
- Performed observations and evaluated supporting documents to supplement audit findings.
- Partnered with auditors to track errors and add contributions to maintain accuracy.
- Communicated with auditee staff to obtain necessary information for audits.
- Tracked funds, prepared deposits and reconciled accounts.
- Used accounting software to issue the disbursement of funds and prepare consolidated reports.
Loan Processor III
Computershare
05.2021 - 05.2022
- Leverage extensive communication skills in gathering client conditions, assembling files, reviewing appraisal, securing documents, and reviewing fees on closing statements
- Consistently ensure loan compliance with mortgage lending laws and regulations
- Cultivate productive relations with clients, realtors and title/escrow offices to increase profits and expand customer base
- Utilize extensive understanding of real estate appraisals, title reports, and real estate transactions in educating clients of the mortgage process and loan procedures
- Conduct comprehensive analysis of client financial/ credit data, determining level of risk and matching customer needs with the appropriate loan program.
Loan Processor
Highlight Technologies
04.2020 - 07.2021
- Provide support of the federal government SBA program
- Provide servicing, processing, and approval of small business loans
- Complete loan underwriting such as obtaining and reviewing taxes, P&L, Business Licenses, environmental reports, etc
- To make final decision of loan approval and or denial
- Offer counseling from SBA Resource Partners at the beginning of and at any time throughout the lending process
USDA Loan Processor II, Bond Processor
Movement Mortgage
11.2018 - 01.2021
- Jumbo Loan Post-Closing Analyst II
- Assist with mortgage loan closing process by reviewing loan documents for compliance, completeness and accuracy
- Obtain missing information, prepare files, and provide support to internal and external customers
- Follow up with loan packages and ensures processes are followed according to policies and procedures
- Review and properly interprets appraisal reports, title reports and other collateral documentation
- Evaluates AUS findings and requests required documentation from borrowers
- Reviews AUS conditions obtained and matches conditions to findings
- Responsible to ensure loan origination system is properly updated
- Submits complete file to Underwriter for final review and underwriting
- Clear all prior-to-doc and prior-to-funding conditions
- Exhibit a high level of comfort with heavy phone volume throughout the course of a day
- Keep informed of trends and developments in the local real estate market, as well as the changing rules and regulations that pertain to both private and government-insured mortgages
Remote Processor III
Wyndham Capital Mortgage Inc
01.2020 - 05.2020
- Provide excellent customer service and drive an overall exceptional customer experience using varying forms of communication
- Processing, managing, and acting as the primary contact of refinances and purchase loans to meet closing deadlines and lock expiration periods
- Maintain a progressing pipeline of Conventional, FHA and VA loans 30+
- Effective and timely communication to both external customers (Clients, 3rd Parties, Vendors) as well as internal customers (Loan Officers, Underwriters, Closers)
- Highly organized and initiative-taking able to meet deadlines in a challenging environment
Customer Service Specialist
GE Capital Retail Finance
08.2016 - 10.2018
- Serviced over 43 million active accounts in the US, Canada and Mexico
- Consistently provide superior quality of service
- Respond promptly to client and customer inquiries
- Oversee high call volume phone calls
- Effectively manage service levels and resolve billing disputes
- Application processing and disposition Anticipate client /customer needs Identify and use appropriate sources
- First Contact Resolution (FCR) Liaison
Benefits Specialist
Aon Hewitt
09.2016 - 03.2018
- Built and configure application to client specifications, including benefit plan rules, details, life events, prices, text and documents primarily focusing on annual enrollment and mid-year plan changes
- Collaborate directly with clients as necessary to clarify plan rule or reconcile data
- Produce reports providing summary and detail for audits
- Coordinate EDI feeds with external vendors: insurance carriers, TPAs and payroll/HRIS systems, Pension plans and 401K
Education
No Degree - Atmospheric Science
Wright State University
Dayton, OH04.2020
High School Diploma -
Jefferson High School
Dayton, OH05.2016
Skills
- Fair Housing Regulations
- Customer Focus & Orientation
- Responding to customer situations with sensitivity
- Cross-referencing agendas and itineraries to avoid scheduling conflicts
- Completing Loan Applications
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Case Auditor
Randstad
04.2022 - Current
Loan Processor III
Computershare
05.2021 - 05.2022
Loan Processor
Highlight Technologies
04.2020 - 07.2021
Remote Processor III
Wyndham Capital Mortgage Inc
01.2020 - 05.2020
USDA Loan Processor II, Bond Processor
Movement Mortgage
11.2018 - 01.2021
Benefits Specialist
Aon Hewitt
09.2016 - 03.2018
Customer Service Specialist
GE Capital Retail Finance
08.2016 - 10.2018
No Degree - Atmospheric Science
Wright State University
High School Diploma -
Jefferson High School
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