Daniel Amador
Lakewood ,OH
Summary
Results-driven Quality Control Manager at Metro Design Inc. with a strong focus on operational excellence and customer satisfaction. Expert in quality management systems and corrective actions, enhancing product inspections and compliance. Recognized for keen attention to detail and effective teamwork, leading to significant improvements in quality metrics and overall performance.
Overview
19
19
years of professional experience
Work History
Bartender
O'Donnells Pub (Hugh O'Donnell)
Lakewood, OH
06.2018 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Quality Control Manager
Metro Design Inc.
Elyria, OH
06.2006 - Current
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Participated in regular management review meetings, providing updates on quality control performance and suggesting areas for improvement.
- Improved customer satisfaction with thorough final product inspections and adherence to strict quality control guidelines.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Initiated corrective actions when necessary, addressing product or process issues promptly to minimize impact on operations.
- Eye for detail and for spotting production inefficiencies and non-conformances.
Education
High School Diploma - Precision Machine Technology
Lorain County JVS
Oberlin, OH05.2006
Skills
- Preventive actions
- Customer satisfaction
- Quality processes
- Operational excellence
- Quality metrics
- Documentation control
- Quality management systems
- Auditing techniques
- Product inspection
- Quality control
- Corrective actions
- ISO standards
- Supplier evaluation
- Strong work ethic
Timeline
Bartender
O'Donnells Pub (Hugh O'Donnell)
06.2018 - Current
Quality Control Manager
Metro Design Inc.
06.2006 - Current
High School Diploma - Precision Machine Technology
Lorain County JVS