Knowledgeable Product Development Manager adept at collaborating with team members, other departments and customers to produce relevant, high-quality products that drive company growth. Well-organized and proactive with excellent communication and planning abilities. Ready to offer nine years of progressive experience.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Senior Product Manager / Business Analyst
Apple TV+
04.2024 - 12.2024
Served as lead product point of contact for tools that served the Business Affairs, Casting, Legal, Theatrical Release, and other teams
Served as main product owner/scrum master and ran regular agile ceremonies, including standups, backlog refinement, sprint planning and review/retrospectives
Worked directly with business stakeholder teams to discover needs and Ideate solutions from scratch
Designed entire interfaces for internal business tools made in low-code environment (Retool / Airtable)
Senior Product Manager
MGM Studios/Amazon Studios
07.2019 - 07.2023
Oversaw design, roadmap, and development of six websites, two IOS/Android mobile apps, and tvOS app fueled by cutting-edge blockchain-based content delivery system, Eluvio
Products included suite consisting of VOD service, asset distribution system, ticketed digital screeners experience, asset creation/approval tool, and MGM.com. Shortlisted for IBC2021 Innovation Award in Content Distribution (https://bit.ly/mgmibc2021)
Implemented and refined machine learning content metadata enrichment system to allow end-users to search content by celebrity, object/activity/speech to text. Featured in The Hollywood Reporter (https://bit.ly/mgmaihr) and AdWeek (https://bit.ly/mgmaiaw)
Personally designed and implemented more than fourteen internal workflows to streamline user-focused processes across five different departments, including Airtable, Smartsheets, Workato, Tableau, Iconik, and Jira
Defined requirements and created Jira stories, epics, and themes for all products.
Ran daily standup, sprint planning, sprint retrospective, and backlog refinement sessions in Jira
Product Strategist
Vaudeville Ventures
09.2017 - 07.2019
Served as primary VV product strategy consultant across clients including Comcast, MGM, EBSCO, Craftsy, PGM, Sandow, and Univision
Product lead for consumer-facing SVOD website and apps, overseeing and managing development of two fan platforms for MGM
Agile product owner, leading vendor management, bug testing and reporting, requirements setting, resource allocation, design coordination, and 3rd party software implementation for projects, including Jira
Defined overall product vision, developed roadmap, and well-prioritized backlog for product and executive teams' new brand launches
Led product, vision, and roadmap and development for editorial publishing platform for Comcast
Product Strategist and Manager
Freelance
07.2016 - 10.2017
Provided freelance product and customer service infrastructure consulting for five small businesses and startups, including app launches
Developed and implemented agile development processes that functioned across international teams
Established bug/QA processes using JIRA, Asana, Airtable, etc. to manage tickets, set acceptance requirements and track progress of development
Managed client-external teams including design agencies, overseas development teams as well as internal stakeholders.
Product Manager
Fancy
10.2015 - 06.2016
Used competitive research and internal analytics to identify new features and PRDs including wireframes and user scenarios
Led UX development for merchants and product pages on Fancy Marketplace platform
Developed QA process and led testing for Product team to capture over 50 major bugs throughout all iOS builds
Measured engagement and effectiveness of feature implementation through Google Analytics and Mixpanel
Designed merchant-reported bug tracking system to that lowered turnaround times by 70%.
Product Manager / Client Services
Bindo
01.2015 - 10.2015
Created audience segments based on in-app client activity and demographics to use with targeted onboarding, training, support, and retention activities
Managed bug-tracking process, including regular testing and recommending feature opportunities and areas of improvement
Prioritized Jira backlog tickets to ensure feature completion and critical bug fixes
Education
Bachelor of Arts - Communications, Business
SUNY Albany
Albany, NY
04.2006 - 12.2008
Skills
Product development
Timeline
Senior Product Manager / Business Analyst
Apple TV+
04.2024 - 12.2024
Senior Product Manager
MGM Studios/Amazon Studios
07.2019 - 07.2023
Product Strategist
Vaudeville Ventures
09.2017 - 07.2019
Product Strategist and Manager
Freelance
07.2016 - 10.2017
Product Manager
Fancy
10.2015 - 06.2016
Product Manager / Client Services
Bindo
01.2015 - 10.2015
Bachelor of Arts - Communications, Business
SUNY Albany
04.2006 - 12.2008
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