Dan Barfknecht
Lonsdale,MN
Summary
Seasoned Operations Manager and leader with 21 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing excellent communication skills, talent for spotting areas in need of improvement and implementing changes with a strategic approach. I look forward to the challenge and opportunity to use my skills and experience to bring all departments of the ZRC together as a team and continue to be an industry leader for Ziegler's customers, while also becoming as expert on the service side of Ziegler and growing as an individual.
Overview
21
21
years of professional experience
Work History
Parts Operations Manager
Ziegler Rebuild Center
08.2016 - Current
- Lead team of 35 employees across 3 shifts.
- Responsible for picking and shipping daily orders, stocking incoming freight, shop returns, and stock transfers
- Conduct monthly safety meetings
- Interview, select, and hire employees
- Oversee Parts Shuttle network and evaluate route changes to accommodate new Branch and Parts drop locations
- Part of team that designed ZRC Parts department
- Manage offsite location for excess inventory
- Increased efficiency through better organization and eliminating waste
- Maintain 5 Star Contamination Control rating
Parts Operations Manager
ZIEGLER CAT
10.2014 - 08.2016
- Led team of 47 employees scross 3 shifts
- Responsible for picking and shipping daily orders, stocking incoming freight, customer and shop returns, and stock transfers
- Oversee daily customer interaction between customers and City Desk and Ops Center employees
- Conduct monthly safety meetings
- Interview, select, and hire employees
- Monitor cash sales file, inventory counts, and status of open orders
- Evaluate employee’s strengths and weaknesses and assign tasks accordingly to create the most productive team possible
- Increased efficiency through better organization and eliminating waste
- Maintained 5 Star Contamination Control rating
- Developed better relationship between internal shops and warehouse.
Warehouse Manager
General Parts Inc.
08.2007 - 09.2014
- Led team of 4 supervisors responsible for picking, stocking, customer returns, and shipping departments
- Responsible for human resources, safety compliance, production and quality control of 52 unionized teammates
- Review and update production standards for all departments quarterly to maintain and improve efficiencies
- Schedule and maintain all vacation requests and records to maintain proper staffing levels
- Conduct monthly warehouse and safety meetings with all teammates and safety committee
- Conduct annual performance appraisals for 4 supervisors and all hourly teammates
- Oversee accuracy of $10.5 million in inventory through daily cycle counts
- Maintain O.S.H.A and DOT compliance through annual training of all teammates
- Negotiate facility maintenance contracts and schedules with multiple vendors
- Developed and implemented plan that reduced shipping costs by $250,000 annually by reducing number of truck routes
- Consistently managed operating expenses to stay under budget
- Reduced error rate by 67%
- Reduced O.S.H.A recordable accident rate by 50%
- Achieved highest internal audit score at this location to date in 2011.
Warehouse Manager
General Parts Inc.
11.2005 - 07.2007
- Led team of 3 supervisors responsible for daily production/picking, stocking, returns, deliveries, human resources, safety compliance, and quality control of 34 teammates
- Facility maintained inventory of $6.5 million and had $650,000 weekly revenue stream
- Led successful transition from paper-based picking system to an automated scanner-driven warehouse management system
- Improved product layout for increased efficiency and increased production levels by 13%
- Achieved highest internal audit score at this location to date in 2007.
Production and Shipping Supervisor
General Parts Inc.
05.2004 - 10.2005
- Led team of 22 hourly teammates and 8 delivery drivers, responsible for picking, packing and delivering daily orders for 107 company-owned and independent stores
- Responsible for maintaining DOT compliance records for delivery drivers and fleet of trucks
- Assisted in transition to scanner-based warehouse management system
- Became part of 10-member team assigned to begin conversion of CARQUEST distribution centers to a warehouse management system that uses handheld barcode scanners
- Increased overall picking production by 9%.
Shipping Supervisor
General Parts Inc.
08.2003 - 04.2004
- Led team of 5 hourly teammates, responsible for packing and preparing daily orders for 64 company and independently owned stores
- Reduced error rate by 30%.
Education
BBA Finance And BBA Marketing -
Concordia University
St. Paul, MN12.2014
Skills
- Problem-Solving
- Decision-Making
- Team Leadership
- Operational Efficiency
- Planning and Implementation
- Employee relations and conflict resolution
- Inventory Management
- Customer Service
- Process Improvements
Timeline
Parts Operations Manager
Ziegler Rebuild Center
08.2016 - Current
Parts Operations Manager
ZIEGLER CAT
10.2014 - 08.2016
Warehouse Manager
General Parts Inc.
08.2007 - 09.2014
Warehouse Manager
General Parts Inc.
11.2005 - 07.2007
Production and Shipping Supervisor
General Parts Inc.
05.2004 - 10.2005
Shipping Supervisor
General Parts Inc.
08.2003 - 04.2004
BBA Finance And BBA Marketing -
Concordia University