Daniel Beeson
Omaha,Nebraska
Summary
Accomplished professional with expertise in customer engagement and defensive driving, honed at Student Transportation of America. Excelled in boosting sales and exceeding targets at Consumer Processing by leveraging strong communication and problem-solving skills. Recognized for enhancing customer satisfaction and fostering loyalty, contributing to a 20% increase in repeat business.
Overview
19
19
years of professional experience
Work History
Professional School Bus Driver
Student Transportation of America, STA
08.2009 - 05.2025
- Communicated regularly with parents regarding pick-up times, drop-off locations, and any incidents that occurred on the bus.
- Provided excellent customer service to families by addressing concerns promptly and professionally.
- Contributed to efficient communication between school officials by reporting any significant issues or concerns in a timely manner.
Salesperson
Consumer Processing
04.2006 - 08.2009
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Enhanced store appearance by maintaining attractive merchandise displays and ensuring a clean, welcoming environment for customers.
- Ensured smooth store operations by assisting with opening and closing procedures, maintaining accurate cash registers, and complying with company policies.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased sales by offering advice on purchases and promoting additional products.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing personalized recommendations and assistance with product selections.
- Exceeded sales targets through exceptional product knowledge and strong customer engagement techniques.
- Resolved customer issues promptly, professionally, and diplomatically to maintain positive brand reputation.
- Generated brand awareness and positive product impressions to increase sales.
- Increased repeat business through the establishment of strong rapport with customers and effective follow-up strategies.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Informed customers of current store promotions to encourage additional sales purchases.
- Played a key role in the successful launch of new product lines by creating excitement around them and educating customers on their benefits.
- Minimized loss by diligently monitoring inventory levels and promptly addressing discrepancies.
- Delivered excellent after-sales support including warranty information provision; fostering customer loyalty.
- Greeted customers and provided outstanding customer service.
- Listened to customer needs and desires to identify and recommend optimal products.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Expanded customer base through targeted prospecting and networking efforts.
- Implemented effective sales strategies to maximize revenue generation.
- Informed customers of promotions to increase sales productivity and volume.
- Set and achieved company defined sales goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
Bachelor of Science - Business Administration
UNO,
Omaha, Ne05-1981
Skills
- Professionalism and punctuality
- Defensive driving techniques
- Student behavior management
- CPR training
Timeline
Professional School Bus Driver
Student Transportation of America, STA
08.2009 - 05.2025
Salesperson
Consumer Processing
04.2006 - 08.2009
Bachelor of Science - Business Administration
UNO,
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