Summary
Overview
Work History
Education
Skills
Accomplishments
Tournament golf and youth baseball
Timeline
Generic

Dan Chappelle

Santee,CA

Summary

Customer satisfaction oriented team leader. I focus on compliance as well as growing relationships with customers and venders. I have a very successful background in the Automotive industry and I'm looking to venture outside of my comfort zone and take my skills to a forward thinking company that respects employees and promotes growth from within. I'm a proactive and hardworking individual who is focused on continuous improvement.

Overview

28
28
years of professional experience

Work History

Finance Manager

Holman Automotive
07.2018 - Current
  • Trained new and existing staff members in various financial procedures to prepare for job requirements.
  • Monitored and maintain high levels of compliance to maintain integrity and personal identification security.
  • Reviewed documentation and identified financial discrepancies where applicable.
  • Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
  • Maintained the highest levels of Customer Satisfaction.
  • Continued Annual increases in sales and sales profits.
  • Deal with Lenders and banks to make sure loans are funded correctly.
  • Maintain diligent identity protection for our customers.
  • Train new hires in all aspects of sales and sales finance.

Finance Manager

BMW Of Escondido
10.2004 - 06.2017
  • Trained new and existing staff members in various financial procedures to prepare for job requirements.
  • Work with lending institutions to fund loans.
  • Reviewed documentation and identified financial discrepancies where applicable.
  • Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
  • Increased company profits as well as customer satisfaction.

General Sales Manager

Saturn Of San Diego
02.1995 - 10.2004
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
  • Led Sales and new team member training to increase customer retention as well as customer satisfaction.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Maintained extensive knowledge of company products and services.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.

Education

Associates - Business Management

Grossmont College
El Cajon, CA
06.1995

Skills

  • Financial Reporting and Analysis
  • Financial Risk Monitoring
  • Customer Satisfaction
  • Insurance Products
  • Lender Relationships
  • Petty Cash Management
  • Remote Video Conferencing
  • Typing and 10-Key Entry
  • Customer Relationship Development
  • Departmental Oversight
  • Insurance Negotiation
  • Revenue Growth

Accomplishments


  • Tournament golfer and have qualified for a USGA event.
  • Coach youth baseball

Tournament golf and youth baseball

I continue to play tournament golf and have qualified for a USGA event.

I help assist with my son's baseball coaching

Love to spend time watching my son's achieve success

Timeline

Finance Manager

Holman Automotive
07.2018 - Current

Finance Manager

BMW Of Escondido
10.2004 - 06.2017

General Sales Manager

Saturn Of San Diego
02.1995 - 10.2004

Associates - Business Management

Grossmont College

Similar Profiles

CREATE PROFILE
Dan Chappelle