Dan Cook
Portland,OR
Summary
Detail-oriented security officer skilled in incident response, security monitoring, and emergency protocols. Proven ability to develop safety measures and maintain calm under pressure, ensuring visitor safety and effective incident management.
Overview
24
24
years of professional experience
Work History
Security Officer
Athey Creek Church
West Linn, Oregon
01.2022 - Current
- Monitored premises to ensure safety and security for all visitors.
- Conducted regular patrols to identify and address potential security issues.
- Responded promptly to incidents, ensuring appropriate actions were taken.
- Assisted in the development of safety protocols for various events and activities.
- Trained new staff on security procedures and emergency response plans.
- Maintained detailed logs of incidents and daily activities for record-keeping purposes.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Guarded restricted areas to prevent unauthorized entry.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Provided escorts for visitors as needed throughout the facility.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Operated communication systems between officers stationed throughout the facility.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Identified suspicious activity to determine appropriate response.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Outside Sales Representative / Estimator
HD Fowler Company
Wilsonville, Oregon
04.2011 - Current
- Developed strong relationships with clients to understand their needs and preferences.
- Collaborated with internal teams to ensure timely order fulfillment and customer satisfaction.
- Managed territory by identifying new business opportunities and potential clients.
- Provided training and support to clients on product usage and maintenance.
- Analyzed market trends to inform sales strategies and improve competitive positioning.
- Prepared quotes and proposals tailored to client specifications and requirements.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
- Responded promptly to customer inquiries via phone or email.
- Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
- Maintained knowledge of current product offerings and pricing structures.
- Managed accounts by providing solutions that best fit the customer's needs.
- Generated sales by prospecting, negotiating contracts and closing.
- Conducted customer needs analysis to deliver relevant products or services.
- Met regularly with team members to discuss progress towards goals.
- Collaborated with other departments to complete sales transactions.
- Utilized upselling techniques to maximize revenue.
- Maintained open communication with leadership to facilitate business development.
- Provided training sessions for new staff members on sales processes and procedures.
- Conducted market research to identify new opportunities and develop target customer profiles.
- Monitored industry trends and kept abreast of new developments in the marketplace.
- Developed and maintained relationships with clients to ensure repeat business.
- Greeted and assisted customers to foster positive experiences.
- Recruited, hired and trained new hires to optimize profitability.
- Evaluated project specifications to determine accurate cost estimates.
- Collaborated with project managers to align estimates with project timelines.
- Reviewed vendor quotes to ensure competitive pricing and quality.
- Communicated effectively with clients to clarify project requirements.
- Reviews and analyses plans, specifications, proposals, and other documentation to prepare time, cost, materials, and labor estimates.
- Coordinates with purchasing staff to ensure timely procurement of materials necessary for successful completion of projects.
- Advises management regarding cost savings opportunities throughout the course of a project.
- Consistently followed up with customers to determine satisfaction levels.
- Communicates frequently with project managers regarding progress updates on bids and estimates submitted by the company.
- Performs post-project analysis to identify areas where improvements can be made in estimating processes.
- Adapted estimates to reflect changes in scope, materials, and labor requirements.
- Ensured compliance with all relevant regulations and standards in the preparation of estimates.
- Negotiated pricing with suppliers and subcontractors to secure advantageous terms.
- Addressed client inquiries regarding bid details, providing clear explanations of cost drivers.
- Maintained up-to-date knowledge of industry trends, pricing fluctuations, and new materials and technologies.
- Assisted in the development of junior estimators through mentoring and hands-on training.
Estimator / Project Manager
Consolidated Supply Company
Tigard, Oregon
05.2002 - 04.2011
- Collaborated with sales team to assess customer needs and project requirements.
- Analyzed blueprints and specifications to ensure accurate pricing.
- Reviewed supplier quotes to identify best pricing options for materials.
- Communicated with contractors to clarify project scopes and details.
- Generated proposals to convey correspondence and bid clarifications clearly.
- Coordinated with engineers, architects, owners, contractors, and subcontractors on estimates.
- Managed project timelines and resources to align with goals effectively.
- Identified potential risks in proposed projects and recommended mitigation strategies.
Education
High School Diploma -
Tigard High School
Tigard, OR06-1998
Some College (No Degree) - General Studies
Clackamas Community College
Oregon City, ORSecurity Services
Athey Creek Security
West Linn, ORSkills
- Incident response
- Security monitoring
- Emergency protocols
- Patrol operations
- Report writing
- Congregant relationship management
Timeline
Security Officer
Athey Creek Church
01.2022 - Current
Outside Sales Representative / Estimator
HD Fowler Company
04.2011 - Current
Estimator / Project Manager
Consolidated Supply Company
05.2002 - 04.2011
High School Diploma -
Tigard High School
Some College (No Degree) - General Studies
Clackamas Community College
Security Services
Athey Creek Security