Dan Culpepper
Carrollton,Texas
Summary
Experience Project Manager with over 15 years of experience in manufacturing industry. Excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Operations Support Engineer
Amazon
01.2019 - Current
- Analyzed operability requirements for upgrades and new equipment installations across 5 production sites.
- Coordinated engineering assignments for multiple simultaneous projects to fulfill prescribed project requirements.
- Maintained technical fluency in required equipment and networking hardware for assigned jobs and facilities.
- Provided independent technical reviews of operational procedures and plans to eliminate functional bottlenecks.
- Designed administrative and maintenance procedures to provide optimal service uptimes and minimize service disruptions.
- Developed and maintained standardized operating procedures for numerous functions and tasks to streamline work flow operations.
- Drafted and updated operations and maintenance manuals that provided ongoing support to Regional Maintenance Teams reducing down time by 20%.
- Performed operational design reviews to determine feasibility and budgetary impacts that save new sites launches $1.5 million in additional equipment cost.
Research and Development Manager
Amazon
06.2017 - 01.2019
- Liaised with key stakeholders to understand business requirements and expectations and develop strategic direction to R&D performance materials.
- Hired, managed and help developed a team of four associates during my time.
- Partnered with operations and business development to identify new product opportunities, manage project portfolio and work assignments.
- Supported collaborative projects and worked closely with technical partners to deliver against portfolio roadmaps.
- Worked with global cross-functional teams to gain alignment and move initiatives from product ideas to commercialization.
- Leveraged data and insights to inform conclusions and support decision-making.
- Used multiple sources of information and broader stakeholder views to develop solutions and recommendations.
Process Improvement Manager
FedEx Office
05.2010 - 06.2017
- Improved efficiency and effectiveness of performance and management of processes across production centers by 25%.
- Evaluated impact of process change on overall operation and determined return on investment.
- Analyzed steps of activities to discern existence of business processes for formalization and created standard documentation to support those activities.
- Promoted change through positive promotion, benefits demonstration and interactive approach.
- Designed grand format finished product to check for quality and decrease waste by 30%.
- Evaluated corporate business processes to align outcomes with strategic goals and corporate vision.
- Gathered and analyzed large amounts of data to determine improvement projections.
Program Manager
FedEx Office
03.2007 - 05.2010
- Train team members on productivity strategies and performance improvement to accomplish challenging goals.
- Addressed and resolved technical, financial and operational concerns by working with team members and directors
- Interacted with customers and clients to identify business needs and requirements.
- Partner with key business stake holders to launch several successful new products that netted $5M in year one.
- Monitored progress of programs, using and applying programming documents, program directives, funding documents and other program material.
- Created and presented data using MS Excel spreadsheets and other MS Office tools.
- Resolved problems and provided solutions to customers by communicating requirements to subordinates and creating documentation to support those solutions.
- Devised tools and benchmarks to improve team performance and monitor production.
- Launched Signs and Graphics and Direct Mail programs by gathering functional and business requirements to support teams and mitigate risks.
Education
Bachelor of Science - Biology
The University of Texas At San Antonio
San Antonio, TX01.1996
Skills
- Analytical and Methodical
- Microsoft Certification
- Critical Thinking
- Issue and Resolution Tracking
- Verbal and Writing Communication
- Defect Analysis and Resolution
- Tracking and Documentation
- Personnel Utilization Improvement
- Reading Comprehension
- Resolving Problems and Incidents
- Collaborative Team Player
Timeline
Operations Support Engineer
Amazon
01.2019 - Current
Research and Development Manager
Amazon
06.2017 - 01.2019
Process Improvement Manager
FedEx Office
05.2010 - 06.2017
Program Manager
FedEx Office
03.2007 - 05.2010
Bachelor of Science - Biology
The University of Texas At San Antonio
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