DAN DION, MBA

Skills: Forecasting · Financial Accounting · Financial Reporting · Managerial Finance · Financial & Operational Modeling

2020 - Current Sr. Manager, Finance IT Quality Assurance
T-Mobile, Overland Park, KS

Ensured financial transactions were defect-free to external and internal back-office customers, creating an optimal customer experience while mitigating financial risk.

• Enhanced FACT testing process by leveraging emerging technologies and tools, providing robust, seamless, end-to-end, automated, repeatable processes, reducing reliance on manual testing by 60%.
• Standardized policy and testing procedures by developing financial models deployed in both production and non-production environments, increasing testing coverage by 80%.
• Oversaw 25-person team of finance / IT managers, analysts, and contractors throughout assignments, workflows, budget, and development of effective processes for project requirements gathering and financial control testing.
• Created improved Business Process Management (BPM) testing solutions to guide cost-effective IT development and testing while ensuring data security / integrity.
• Designed business intelligence (BI) reports and models to ensure current and future staffing plans were aligned with current and future project resource demands / deliverables, facilitating 100% accuracy.
• Led business development and transformational strategic planning to maximize automation, organization's IT infrastructure, and financial longevity.
• Developed Business Intelligence (BI) key performance indicator (KPI) dashboards to track financial models and testing team performance to guide data-driven strategy and resource decisions, improving performance by 25%.

Skills: Process Improvement · Automation · Strategic Planning · Quality Assurance · Financial Accounting

Collaborate with cross-functional leaders and their teams in accessing relevant information to guide strategy and transformational solution delivery of process improvements to reduce cost and increase efficiencies.

• Led 15-person cross-functional M&A TSA team, including sales, marketing, IT, billing, and operation professionals throughout development of new monthly billing process for annexed services as part of Sprint Prepaid and Boost Mobile divestiture to Dish Network.
• Designed and developed emerging technologies market research outlook report used for company-wide and strategic partnership summit, guiding topics regarding emerging products to potentially consider for company’s future.
• Increased new customer additions and upgrades by 20% through design of comprehensive data-driven technical retail / digital strategies, collateral, and marketing campaigns.
• Liaised with consultants, IT, marketing, and operations executive management professionals throughout strategic planning, budgeting, and execution of business development and software development life cycles, driving more personalized customer experiences with Sprint’s products.
• Created data analytics center of excellence for market research, competitive insights, and KPI performance and forecasting, driving strategic decisions and transformation initiatives.

Skills: Process Improvement · Business Development · Information Technology · Business Strategy · Financial Management

Audited processes and recommended more cost-efficient and effective policies, technologies, tools, and procedures for standardizing future processes, removing waste, and improving performance.

• Led creation and implementation of business intelligence and data analytics transformation reporting, informing business leaders for strategic planning and revenue generation.
• Managed analytical platforms, budget, solutions development, and integration of essential process and continuous improvement initiatives utilized by finance, marketing, sales, and customer care, leading to design and development of single source of truth BI platform, increasing performance by 20%.
• Collaborated with 10-person cross-functional finance teams throughout research, evaluation, and design and integration of technical simplification and automation solutions, including AI Robotic Process Automation (RPA) that increased synergy and improved business processes by 30%.

Skills: Business Process Management · Artificial Intelligence (AI) · Business Intelligence Tools · Forecasting · Business Process Improvement · Financial & Operational Modeling

Drove credit policy with data-driven analytics to generate sustainable profitable growth.

• Supported credit risk strategies, budgeting, and planning by working with sales, marketing, and finance on developing customer life value (CLV) models to increase customer tenure improving net profit by 15%
• Led 5-person team of business systems analysts in developing, automating, and managing BI reporting and analytical solutions to bring data insights faster and more consistent enabling business leaders to make more timely and informed decisions improving performance by 20%Skills: Business Analysis · Database Administration · Business Intelligence · Strategic Planning · Financial Reporting

Skills: Business Analysis · Database Administration · Business Intelligence · Strategic Planning · Financial Reporting