DANIEL DUFFALA
Greenville,SC
Summary
People-centered leader with experience in pastoral care, community engagement, and multi-site operations. Brings a strong track record of mentoring teams, improving processes, and coordinating resources while supporting spiritual growth, service quality, and community needs.
Overview
15
15
years of professional experience
Work History
Subrogation Analyst
Machinify Insurance Subrogation Company
03.2026 - Current
- Analyze AI-flagged paid claims to identify recovery opportunities across motor vehicle accidents, premises liability, medical malpractice, product liability, and workers' compensation.
- Gathered loss details, policy rights, and relevant documentation while cross-referencing data with ISO and recovery databases to support recovery efforts.
- Ensured compliance with state and federal laws, plan contracts, and internal guidelines throughout case procedures, fact-gathering steps, and member communications.
Ricoh Site Manager
KCTCS Ricoh Print production and office management services company
01.2022 - 01.2026
- Directed operations for multi-site production center supporting 17 community colleges across Kentucky, ensuring efficient administrative support and effective resource distribution.
- Raised operational efficiency from 96.5% to 99.8% within a year by streamlining workflows, organizing processes, and training in-house talent.
- Optimized supplier value and reduced client material costs by 33% through data analytics, enhancing resource allocation.
Assistant Store Manager / Department Manager / Delivery Manager
Lowe's Home Improvement Big Box Retail Operations
01.2012 - 01.2022
- Led up to five departments simultaneously, coaching and developing team members to improve customer service standards and grow profit margins.
- Oversaw scheduling, inventory control, loss prevention, and delivery logistics to ensure compliance with regulatory standards and operational efficiency.
- Cultivated client relationships within Pro-Sales by anticipating project needs, resolving service issues, and building long-term customer trust.
Technician / Foreman
Systems Electronics Inc. Nurse call system installation and service company
01.2020 - 01.2021
- Trained and guided technical teams in high-precision installations at medical facilities, ensuring adherence to stringent quality and safety standards.
- Installed nurse call systems in healthcare facilities for Systems Electronics service projects.
- Troubleshot nurse call panel wiring and device communication issues on site.
- Tested call stations, annunciators, and corridor lights for proper operation.
Education
Studies toward Bachelor's - Ministry
Clear Creek Baptist Bible College
01-2025
Associate in Arts -
Jefferson Community and Technical College
01-2014
Skills
- Ministry & Leadership: Vision Casting, Discipleship Facilitation, Public Speaking, Mentorship, Small Group Leadership
- Operations & Analytics: Subrogation Analysis, Claim Recovery, Conflict Resolution, Budget & Resource Stewardship, Process Optimization
- Community & Outreach: Community Engagement, Youth Ministry, Event Planning, Volunteer Coordination
MINISTRY & COMMUNITY LEADERSHIP
- Father's Love, Children's Ministry Volunteer, (2022-2024): Co-led message and enrichment programs for K–2nd grade boys, creating a welcoming and structured environment for early spiritual growth.
- Christ Community Church, Deacon (May 2025 – 2026): Serve the congregation by helping oversee practical needs, operational care, and community support.
- High School Small Group Leader (Sept 2022 – 2026): Mentor and disciple teenage boys weekly, fostering spiritual maturity, open dialogue, and a Christ-centered community.
- Discipleship Facilitator (Sept 2023 – 2026): Lead structured study groups guiding students through deeper scriptural exploration.
- Youth Camp Leader & Chaperone (2023, 2024, 2025): Provided guidance, supervision, and spiritual mentorship for students during multi-day retreats.
- Kids Small Group Leader & Community Alternate Lead (2024 – 2026): Facilitate engaging lessons for children (Grades 4-5) and step in to lead adult community groups as needed.
Timeline
Subrogation Analyst
Machinify Insurance Subrogation Company
03.2026 - Current
Ricoh Site Manager
KCTCS Ricoh Print production and office management services company
01.2022 - 01.2026
Technician / Foreman
Systems Electronics Inc. Nurse call system installation and service company
01.2020 - 01.2021
Assistant Store Manager / Department Manager / Delivery Manager
Lowe's Home Improvement Big Box Retail Operations
01.2012 - 01.2022
Studies toward Bachelor's - Ministry
Clear Creek Baptist Bible College
Associate in Arts -
Jefferson Community and Technical College