Dan Elmer
Elsinboro,NJ
Summary
I am a 34 year old father of 3, who has a strong interest in used car sales I have been working for the past two years as a manager at a used car lot and have been gaining very valuable experience in sales, service, customer relations and business operations. Previously, was employed as a shop manager for a small furniture restoration company. Here I honed customer service skills as well day to day operation knowledge. I oversaw shop operations and worked one on one with customers.
I am very personable and always look to serve customers. Genuine enthusiasm is a big asset of mine and always draws repeat customers. MY family will be moving to the Media area within the next year and am looking for secure, dependable income commensurate with integrity and honesty. Thanks for the consideration.
Overview
12
12
years of professional experience
Work History
Manager of Operations
Hook Equipment Sales
Pennsville, New Jersey
12.2020 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Partnered with vendors and suppliers to effectively manage and budget.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Manager of Operations
J. H. Conklin & Co.
Pennsville, New Jersey
04.2010 - 12.2020
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Partnered with vendors and suppliers to effectively manage and budget.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
High School Diploma -
Woodstown High School
Woodstown, New Jersey06.2006
Skills
- Quality Standards
- Business Leadership
- Business Operations
- Sales Promotion
- Problem Anticipation and Resolution
- Mathematical Calculation and Reasoning
- Originality and Creativity
- Overseeing Employees
- Customer Relations
- Customer Satisfaction
- Safety Awareness
- Safety Regulations
- Operational Efficiency
- Desktops, Laptops and Mobile Devices
- Equipment Repairs
- Customer Care
- Customer Service Best Practices
- Minor Repairs
- Natural Leadership
- Money Handling
Timeline
Manager of Operations
Hook Equipment Sales
12.2020 - Current
Manager of Operations
J. H. Conklin & Co.
04.2010 - 12.2020
High School Diploma -
Woodstown High School
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