Dan Ferrara
Farmington Hills,MI
Summary
Equipped with strong problem-solving abilities, a passion for learning, and excellent communication skills. Poised to contribute to team success and positive development. Excited to tackle new challenges and advance organizational objectives with dedication and integrity.
Overview
22
22
years of professional experience
Work History
Independent Process Server
Michigan Court Systems
10.2002 - Current
- Received papers to be served from attorneys, court clerks, and magistrates.
- Thoroughly researched court records such as criminal cases, foreclosures, and probate estates.
- Researched defendants' schedules, social media, and analyzed personal records to locate defendants.
- Tracked down defendants per month to serve legal documents.
Remote and Local Asset Manager/Project Coordinator
Alpha Management Group
04.2023 - 11.2024
- Participated in asset analysis, appraisals, rehabilitations and sales of foreclosed properties.
- Traveled to markets and met with key tenants to enhance knowledge of real estate markets.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
Community Director/Maintenance Supervisor
Dietz Property Group Elizabeth Lake Estates
01.2022 - 12.2022
- Developed new processes for maintenance scheduling, prospect touring, CapEx coordination, renovation, and tenant renewal. Efforts resulted in an 85% renewal rate.
- Oversaw facilities maintenance and repairs to improve resident quality of life.
- Built relationships with residents, families and community.
- Maintained documentation, wrote reports and tracked expenses using Excel and CRM software.
Leasing Director/ Assistant Manager
Wickfield Properties
03.2019 - 10.2021
- Quickly learned the systems and processes as a leasing consultant to maintain above 98% Occupancy as a standard
- Created proposals, lease offers and documents for incoming and current tenancies.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
Coordinator Logistics and Vehicle Scheduling
General Motors
03.2016 - 11.2016
- Managed OnStar service updates for fleet vehicles across the Proving Grounds, ensuring seamless connectivity and functionality.
- Oversaw the maintenance, organization, and allocation of test fleet and competitive market vehicles to maintain optimal performance and presentation.
- Inventoried and organized materials to support operations.
Automotive Sales and Leasing Consultant
Suburban Imports
05.2015 - 03.2016
- Built professional sales presentations to promote services to groups of potential customers.
- Used CRM software to record customer interactions and track general sales activities for review and follow-up.
- Developed and performed inventory control procedures to manage stock.
Front of House and Operations Manager
J&A Kitchen Tony’s Kitchen
02.2013 - 05.2015
- Quickly learned the systems of: food service, ordering, inventory management, and volume scheduling
- Increased profit by streamlining operations.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Directed initiatives to improve work environment, company culture or overall business strategy.
Shift Clerk and Pharmacy Assistant
CVS Pharmacy
07.2005 - 03.2009
- Monitored multiple phone lines and answered questions from distributors, customers, management, and providers offices.
- Managed efficient cash register operations.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Allocated inventory to stay current with sales demand supply levels.
- Assisted pharmacists with operational needs for the department.
Education
Bachelor of Science - Human Resources Management
Southern New Hampshire University
Hooksett, NH09-2028
Bachelor of Science - Non-profit Management
Southern New Hampshire University
Hooksett, NH09-2028
High School Diploma -
Stevenson High School
Livonia06-2000
Skills
- Customer/Client relations
- Problem solving
- Networking and relationship building
- Microsoft Office Suite
- Conflict resolution
- Quality assurance
- Decision-making
- Protocol optimization
- Negotiation tactics
- Process Improvement & Efficiency Evaluation
Timeline
Remote and Local Asset Manager/Project Coordinator
Alpha Management Group
04.2023 - 11.2024
Community Director/Maintenance Supervisor
Dietz Property Group Elizabeth Lake Estates
01.2022 - 12.2022
Leasing Director/ Assistant Manager
Wickfield Properties
03.2019 - 10.2021
Coordinator Logistics and Vehicle Scheduling
General Motors
03.2016 - 11.2016
Automotive Sales and Leasing Consultant
Suburban Imports
05.2015 - 03.2016
Front of House and Operations Manager
J&A Kitchen Tony’s Kitchen
02.2013 - 05.2015
Shift Clerk and Pharmacy Assistant
CVS Pharmacy
07.2005 - 03.2009
Independent Process Server
Michigan Court Systems
10.2002 - Current
Bachelor of Science - Human Resources Management
Southern New Hampshire University
Bachelor of Science - Non-profit Management
Southern New Hampshire University
High School Diploma -
Stevenson High School
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