Results-driven professional with extensive experience in bar management and beverage knowledge. Strong leadership skills combined with attention to detail and problem-solving abilities have consistently improved customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Lead Bartender
The Refectory at Villanova
Villanova, Pennsylvania
07.2022 - Current
Started as a barback and promoted twice over the course of 4 years
Oversaw bar operations, ensuring adherence to strict campus health and safety regulations
Trained and mentored junior bartenders on cocktail preparation and customer service, enhancing team skills and service quality.
Developed innovative drink menus that highlighted seasonal ingredients and aligned with customer preferences, increasing patron satisfaction.
Bartender
118 North Wayne
Wayne, Pennsylvania
10.2022 - 08.2025
Resolved customer complaints to enhance customer satisfaction.
Engaged with customers to foster a welcoming atmosphere and address inquiries promptly.
Managed high-volume drink orders to ensure timely service in fast-paced environments.
Bartender
Ardmore Music Hall
Ardmore, Pennsylvania
09.2021 - 10.2022
Managed high-volume drink orders in fast-paced environments, ensuring timely and accurate service for customers.
Arranged kegs for 24 rotating lines, facilitating seamless service and maximizing drink availability.