Hardworking and passionate job seeker with strong organizational skills eager to secure pizzaiolo position in an open kitchen, where the customers' enjoyment of the food I prepare is visible and an everyday part of the job. Ready to help the team achieve company goals by sharing knowledge gained through nearly 20 years of restaurant experience working nearly every position available in the industry.
Overview
11
11
years of professional experience
Work History
General Manager / Executive Chef
The Ordinary Pub & Common Restaurant & Bar
07.2017 - 02.2024
Managed hiring, training, schedules, employee reviews, and pay rate negotiations with both front of house and back of house employees.
Managed a diverse team of professionals, fostering a constructive work environment, a forward-looking & positive culture and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability through employee knowledge, waste reduction and sales strategies
Formulated policies and procedures to streamline operations.
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Managed day-to-day operations of the restaurant, including ensuring proper food safety, preparation & presentation, handling & resolving customer complaints, and minor maintenance of facilities to ensure a safe & enjoyable working and dining experience for all employees and customers
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Assistant Manager
Maggiano's Restaurant
04.2013 - 08.2015
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Line Cook /Kitchen Prep Cook
Vingenzo's Pasta & Pizzeria
11.2012 - 05.2013
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Plated and presented all dishes to match established restaurant standards.
Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.