Dan Gibbs
Moncks Corner,SC
Summary
As a Leader and Manager, I am driven to apply strong work ethics and motivational skills to achieve business goals as well as employee and customer satisfaction. I am a dedicated effective leader with more than 19 years in retail management. My corporate experiences have made me well-versed in directing personnel, creating effective merchandising projects and using sales strategies to boost revenue. My abilities as an effective leader have afforded me the opportunities to manage department heads and employees in excess of 120 personnel. As a Loss Prevention Manager, I have gained expertise in loss prevention, implementing security goals, and maximize increases in profit margins. My experiences have made me successful in planning and executing agendas to analyze data for fraudulent activities. My work ethics and proven track record in management have molded me to be an excellent communicator and master my negotiation skills to achieve business success.
Overview
25
25
years of professional experience
2
2
years of post-secondary education
Work History
Store Director
Marvin's Building Supply & Home Center
08.2020 - Current
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
Executive
Kohl's
4 2019 - 08.2020
- I manage the recruitment, interviews and hiring processes to maximize all personnel's talent
- I collaborate with the store executive team to develop and execute associate retention strategies
- My main objective is to consistently foster a collaborative and engaged environment thus addressing and managing associate concerns
- I communicate and educate associates on key priorities to support Sales, Service and Loyalty
- As a team we continuously develop and coach all associates, including appraising their performance for the purpose of recommending and executing promotions or other changes in position
- I ensure associate's adherence to Kohl's policies and procedures
- We create a hospitality mentality among all associates on the sales floor, creating a best-in-class customer experience
- I consistently maintain a customer-ready store environment, ensuring associates are responsible for maintaining high standards of recovery and merchandising
- As the executive, I make informed decisions to support store expense management (e.g
- Payroll, productivity, shortage)
- I guide associates on the point of commerce process
- My team leads the execution on all merchandising directives and demonstrates product knowledge to increase understanding customer demand and merchandising best practices
- I collaborate with fellow store executives to identify trends and opportunities to make business recommendations
- We execute daily and assess and allocate resources to support business and workload demands
- I oversee and control the flow of merchandise by ensuring associates are replenishing and making products readily available to customers
- I consistently exercise good judgment and discretion in making necessary management decisions across the board in all areas of my responsibilities.
Site Manager
Mister Car Wash
11.2018 - 04.2019
- I led a team of 60 employees
- I adapted my prior work ethics and managerial experience to the car wash industry through organizational management curriculum
- I led a team that delivers an outstanding customer experience for growing the customer volume, driving sales, and increasing profitability
- I consistently coached our staff to create a positive and high-energy environment that customers can experience
- I trained and supported staff members at varying levels of development
- I managed daily operations to deliver consistent high-quality services and promote Mister Car Wash within our community, thus ensuring the appearance of the site is of the highest standard and appealing to all customers.
Store Manager
Harbor Freight Tools
03.2009 - 10.2018
- I led the all department teams to maximize the financial output by growing sales from $7M to over $11M annually
- My managerial skills authored an unprecedented sales and metric performances for consecutive years, and was recognized as #1 store nationwide in the Harbor Freight Tools Corporation
- In our store, my leadership team led through the optimization of talent in maintaining a staff of 35 to 50 team members, operational execution, and delivering a rewarding customer experience
- As the Store Manager, I thrived on building high-performance teams that directly and indirectly developed new store managers who continued to execute with excellence within the corporation.
Store Manager
Samsonite Company Stores
03.2004 - 02.2009
- As a Store Manger for Samsonite, my main strategy was to leverage Samsonite's craftsmanship and heritage as an innovator
- This strategy worked to create unique solutions for the sophisticated traveler which maintained an increase in sells by 80% over the tenure of my employment
- By identifying trends and interpreting travelers' needs, my team continued to infuse innovation and new ideas into travel, thus reigniting the sophistication and traveling experience of our customer base.
Asset Protection Specialist
Home Depot
04.2002 - 03.2004
- As a Asset Protection Specialist, my primary responsibility centered around preventing financial loss caused by theft, fraud, and supporting safety/environmental program compliance in all assigned store
- I utilized security measures to minimize loss including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the store's physical security, auditing the Electronic Article Surveillance (EAS) and driving a 'shrink elimination' culture in the store
- Additionally, I was responsible for preparing accurate and detailed case reports, documenting apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions.
Department Manager
Home Depot
04.1999 - 04.2002
- As a Department Supervisor, I trained, coached and developed associates in each department to ensure customer base received excellent service and located merchandise with ease
- In addition, I provided valuable input into merchandising decisions to the Store Management Team and Operations Team
- As the Department Supervisor, I possessed and maintained a strong product knowledge with the ability to lead and develop others
- I was directly responsible and supervised the following departments: Building Materials, Décor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing.
Education
Business -
Western Kentucky University
08.1995 - 05.1997
Skills
MS Office Proficient
Timeline
Store Director
Marvin's Building Supply & Home Center
08.2020 - Current
Site Manager
Mister Car Wash
11.2018 - 04.2019
Store Manager
Harbor Freight Tools
03.2009 - 10.2018
Store Manager
Samsonite Company Stores
03.2004 - 02.2009
Asset Protection Specialist
Home Depot
04.2002 - 03.2004
Department Manager
Home Depot
04.1999 - 04.2002
Business -
Western Kentucky University
08.1995 - 05.1997
Executive
Kohl's
4 2019 - 08.2020
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