Dan Giffin
CRYSTAL LAKE,IL
Overview
28
28
years of professional experience
Work History
Senior Manager – Government National Accounts
Stryker
04.2018 - Current
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Efficiently resolved sales, service and account issues to maximize customer satisfaction.
- Increased market penetration by growing brand awareness.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Operated within budgetary constraints, participated in development of annual budget forecasts and reconciled operating budget.
- Provided product demonstrations to share features, answer questions and overcome concerns.
- Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
- Tracked sales data to assess trends and make proactive strategy changes.
Strategic Account Senior Manager
Stryker
05.2013 - 04.2018
- Built credibility and trust to influence client's buying decisions.
- Partnered with internal resources to present additional value and expertise to clients.
- Generated pipeline to close revenue and attain quota.
- Engaged functional areas across prospect or client organizations to uncover future business opportunities.
- Monitored sales performance metrics to achieve strategic account objectives.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Achieved or exceeded company-defined sales quotas.
Regional Sales Manager
Stryker
10.2010 - 05.2013
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Managed team of [Number] regional sales representatives and consistently achieved high sales targets.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Built relationships with customers and community to establish long-term business growth.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
Sr. Surgical Marketing Manager
Stryker
01.2008 - 10.2012
- Leveraged data insights from surveys, previous campaigns and market research to develop targeted marketing initiatives.
- Oversaw [Number] yearly projects from concept through completion.
- Identified potential markets to capitalize on underserved areas.
- Established and managed overall business plan for [Type of marketing] department.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed marketing budget and associated P&L to develop and execute marketing strategies, budgets and sales plans for business segments.
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
Sr. Sales Representative
Stryker
11.2001 - 01.2008
- Identified customer needs by asking appropriate, open-ended questions.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Promoted medical product lines through effective branding and surpassed sales goals.
Sales Representative
The Grote Company
06.1999 - 11.2001
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Corporate Account Manager
Stonhard
06.1998 - 06.1999
- Secured competitor business via strategic marketing, service programs and promotions.
- Negotiated profitable proposals with major companies, securing long-term accounts worth over $[Amount] annually.
- Coordinated full sales lifecycle from proposal development to closings and follow-up.
- Established profitable partnerships in [Type] sector to grow corporate account base.
Sales Representative
Stonhard
01.1996 - 06.1998
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Education
MBA -
University of Phoenix
Tempe, AZBachelor of Arts -
Kent State Universtity
Kent, OHSkills
- New Business Identification
- Renewing Accounts
- Sales Presentation
- Professional Relationships
- Closing Techniques
- Competitor Monitoring
- Business Strategies
- Contact Management Systems
- National Sales Leadership
- Portfolio Management
- Revenue Generation
- Sales Negotiation
- New Business Opportunities
- Partner Relationship Management
- Strategic Planning
- Sales Statistics Analysis
- Sales Tactics
- Solution Selling
- Sales Pipeline Development
- Sales Team Development
- Contract Negotiation Expertise
Timeline
Senior Manager – Government National Accounts
Stryker
04.2018 - Current
Strategic Account Senior Manager
Stryker
05.2013 - 04.2018
Regional Sales Manager
Stryker
10.2010 - 05.2013
Sr. Surgical Marketing Manager
Stryker
01.2008 - 10.2012
Sr. Sales Representative
Stryker
11.2001 - 01.2008
Sales Representative
The Grote Company
06.1999 - 11.2001
Corporate Account Manager
Stonhard
06.1998 - 06.1999
Sales Representative
Stonhard
01.1996 - 06.1998
MBA -
University of Phoenix
Bachelor of Arts -
Kent State Universtity