Dan Green
Hartford,WI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
38
38
years of professional experience
Work History
Division Superintendent
JF Ahern Co
11.2018 - Current
- Oversaw field operations the fire equipment department for the Wisconsin territory.
- Oversaw projects from inception to completion, ensuring all deliverables were met on time and within budget constraints
- Mentored and coached staff members to improve their skill sets and advance their careers within the organization.
- Implemented effective safety protocols, resulting in reduced workplace accidents and increased employee satisfaction.
- Developed and implemented safety programs.
- Conduct new employee safety training.
Field Operations Manager
JF Ahern Co
11.2015 - 11.2018
- Oversaw field operations for special hazards and fire equipment departments.
- Maintained open lines of communication between upper management and field personnel, facilitating smooth information flow throughout the organization.
- Coordinated logistics efforts for efficient deployment of resources across various job sites simultaneously.
- Managed large-scale projects from inception to completion, consistently meeting deadlines and staying within budget constraints.
- Aligned field operations goals with overall company objectives, ensuring all projects were executed according to corporate standards and expectations.
- Assisted in the development of company policies and procedures related to field operations, ensuring compliance across all teams.
- Met with senior management to determine needs and develop roadmaps.
- Developed and implemented safety programs.
Department Manager
JF Ahern Co
10.2008 - 11.2015
- Responsible for P&L of the fire equipment department.
- Developed, maintained and managed the shop process to support fie equipment locations in Wisconsin and Michigan.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Developed and implemented safety programs.
Owner/Operator
D&D Muffler And Tire
02.2004 - 10.2008
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Assessed income and expenses and adapted plans to improve profit levels.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Developed long-term strategic goals for the business based on market trends analysis.
Owner
D&D Muffler & Tire
10.2008 - 04.2016
- Continued to own D&D but not involved in day to day business operations.
Route Technician
Automatic Fire Protection Incorporated
01.1986 - 06.1994
- Efficiently resolved customer concerns regarding their fire protection systems, fostering trust in our services and expertise.
- Maintained up-to-date knowledge on relevant codes, standards, and regulations to ensure compliance in all aspects of the job duties performed.
- Improved workplace safety by conducting thorough fire extinguisher inspections and maintenance.
- Reduced response time to customer inquiries through effective communication and scheduling practices.
- Supported team members by sharing knowledge of industry standards, improving overall performance and efficiency.
- Promoted company reputation by providing exceptional customer service during onsite visits and consultations.
- Handled emergency calls for service, providing rapid and effective solutions to clients facing urgent fire protection system issues.
- Assisted in the development of training materials for new technicians, ensuring a comprehensive understanding of industry best practices.
- Completed detailed reports for accurate recordkeeping and compliance with local regulations.
- Prepared recommendations to eliminate potential fire and safety hazards at establishments.
- Responsible for cold call sales and growing territory.
Lead Technician
Automatic Fire Protection Incorporated
06.1994 - 06.1997
- Planned, scheduled, and delegated daily work to team of employees.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Responsible for recruiting, hiring of shop and field labor, maintaining appropriate staff levels to manage backlogs.
- Mentored junior technicians in maintenance, repair, and reporting duties.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
Service Operations Manager
Automatic Fire Protection Incorporated
06.1997 - 02.2004
- Manage P&L for all 5 branches.
- Developed a high-performing team by providing ongoing training, coaching, and performance evaluations.
- Collaborated with cross-functional teams to develop strategies for improving overall business performance.
- Improved service operations efficiency by implementing standardized processes and procedures.
- Established strong vendor relationships to ensure timely delivery of materials and services at competitive prices.
- Led process improvement initiatives that resulted in reduced cycle times, contributing to increased profitability.
- Ensured regulatory compliance by staying up-to-date on industry standards and consistently updating company policies accordingly.
Education
High School Diploma -
Eisenhower High School
New Berlin, WISkills
- Operational Efficiency
- Workforce Planning
- Service Delivery
- Positive Attitude
- Customer Service
- Problem-Solving
- Time Management
- Reliable and Responsible
- Multitasking and Organization
- Goal-Oriented
- Workplace Safety
- Critical Thinking
Timeline
Division Superintendent
JF Ahern Co
11.2018 - Current
Field Operations Manager
JF Ahern Co
11.2015 - 11.2018
Department Manager
JF Ahern Co
10.2008 - 11.2015
Owner
D&D Muffler & Tire
10.2008 - 04.2016
Owner/Operator
D&D Muffler And Tire
02.2004 - 10.2008
Service Operations Manager
Automatic Fire Protection Incorporated
06.1997 - 02.2004
Lead Technician
Automatic Fire Protection Incorporated
06.1994 - 06.1997
Route Technician
Automatic Fire Protection Incorporated
01.1986 - 06.1994
High School Diploma -
Eisenhower High School
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