DAN KAISER
University Place,WA
Summary
Open-minded, positive, top performing sales/operations manager. Thrive in a Sales/Roadshow/Convention environment. Driven by both personal and professional challenges, as well as opportunities for continuous self-improvement. Excellent in cross-functional team building, facilitating cooperation and developing processes that drive execution. Established track record of exceeding expectations and winning. Confident, a leader in all situations. Strong sales experience within Home Depot. Well versed in Home Depot store level activities: Product knowledge training, Inventory management. Excellent working knowledge in all Home Depot reporting and issue management programs (Supplier Hub, Vendor Drill, and JDA software).
Overview
19
19
years of professional experience
Work History
Senior Sales and Service Specialist
Rheem Water Heaters
08.2022 - Current
- The face of RHEEM WATER HEATERS at The Home Depot stores in N
- CA, OR, WA, AK, ID, UT, CO
- A true 'Road Warrior'
- Schedule and give training to store management and associates in groups of 2-20
- Work with our plumbing partners set up training classes with our national trainers
- Help the service desk at all stores to understand and process water heater returns and warranty claims
- Led our Field Team trainers in YTD headcounts for 1 ½ years.
Project Manager / Sales Analyst / POG Manager
The Ames Companies (AMES/CLOSETMAID)
Carlisle, PA
01.2019 - 06.2022
- Created, managed and assigned nationwide projects and planograms for Storage, and Lawn and Garden departments
- Helped create, design and lead the field project for new branding of our Wire POP for 977 THE HOME DEPOT stores
- Initial sales increased 8%
- Work closely with the CLOSETMAID regional managers to ensure that the field team is well trained and equipped with all of the tools needed
- Created and tracked annual sales forecast as well as subsequent monthly revisions and P&L review with internal finance team
- Worked with MERCHANTs in Lawn and Garden, and Storage and ORG to manage the assortments, ensuring that the AMTs for each of the seven categories I was assigned were the proper skus per area, and the POGs were 100% accurate
- Partnered with THE HOME DEPOT SPACE PLANNING to achieve the goal of GOLD STANDARD POGs
- Worked closely with MET leadership and created new SRGs and help write the bay service initiatives for each aisle
- Initiated a field audit system to track performance of Service reps as well as the MET service teams
- Began training to add the role of PRO SALES to my skillset.
District Manager, NW
ClosetMaid
Ocala, FL
01.2005 - 01.2019
- Managed a team of two territory managers and fifteen service reps for a district that consisted of Washington, Oregon, Northern California, Idaho, Utah, Colorado
- Personally serviced Alaska and remotely serviced Hawaii
- Primary focus on THE HOME DEPOT stores
- Worked with CLOSETMAID Sales managers and The Home Depot merchant team on product launches and product promotions
- Worked with internal departments on the production, marketing, and shipping of all products to Home Depot
- Trained on JDA to create custom POGs, and working with sales team and THE HOME DEPOT merchants I created custom assortments and assigned to stores accordingly
- Trained on MLX and began creating individual as well as national projects for the CLOSETMAID accounts at THE HOME DEPOT
- Coordinated and executed all product reset and refreshes nationwide
- Worked with the national field team and produced monthly newsletters of field activity in THE HOME DEPOT focusing on THE HOME DEPOT.
Timeline
Senior Sales and Service Specialist
Rheem Water Heaters
08.2022 - Current
Project Manager / Sales Analyst / POG Manager
The Ames Companies (AMES/CLOSETMAID)
01.2019 - 06.2022
District Manager, NW
ClosetMaid
01.2005 - 01.2019