Dan Lassak

• Cultivate and strengthen customer relationships to drive revenue growth.
• Negotiate pricing, terms of sale and service agreement to close transactions.
• Contact new and existing customers to discuss product and service solutions.
• Collaborate with team members to determine strategic sales approaches.
• Leverage multiple sales resources to finalize transactions such as Live Demos, Teams, email and Klyck
• Monitored leads, chats, and KPIs consistently each day.

Consistently engaged with customers to secure purchase orders.

Assisting in campaign execution to boost site visits for field reps.

Work alongside field representatives to compile needed data for quoting.

Handled timely dispatch of Lab and Industrial service quotes.

Conduct weekly field reps meetings to address pending leads and opportunities

Coordinated efforts with field teams to deliver excellent service.

Executed campaigns to inform customers of product details and promotions.

Reached out to customers about potential sales opportunities.

Streamlined the process of handling service orders to improve overall efficiency.

Delivered cost estimates and product details.

Delivered professional customer support via phone, email, and live chat.

Enhanced product exposure through coordinated efforts with AnaChem sales representatives for key items.

Supported and provided feedback on test plans, scenarios, loans, scripts, and test IDs.

Led script development, staging, and execution using ALM.

Collaborated with product team to identify errors.

Assessed conceptual design documents to ensure quality standards.

Communicated newly acquired insights to team leaders regarding operational processes.

Comprehended system functionality related to business needs.

Provided conclusive information during the closing process.

Facilitated streamlined closure by working closely with relevant parties.

Gained comprehensive knowledge of scenarios requiring customer letters and disclosures.