Dan Marschman
Fox River Grove,IL
Summary
A professional that has demonstrated a strong leadership style focused on accountability and continuous improvement. Over 12 years of experience as a leader, combined with a proven ability to motivate teams and develop internal talent, have contributed to substantial business growth and client satisfaction. Analytical and technical abilities, coupled with a knack for innovative problem-solving, have led to successful strategies that improve outcomes and expand client bases. An adept communicator, this professional excels in building trusting relationships and consulting effectively with both internal and external clients.
Overview
16
16
years of professional experience
Work History
Senior Director – Health Client Lead
Alight Solutions
Lincolnshire, IL
04.2022 - Current
- Responsibilities include managing and developing health team leaders, reporting back to senior leadership, leading stewardship
- Lead cross-functional teams in developing creative solutions to challenging problems.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Developed and implemented strategic plans to maximize organizational efficiency, effectiveness, and profitability.
- Assessed current organizational systems and infrastructure, recommending changes as needed.
- Guided and motivated staff to drive maximum performance.
- Analyzed customer feedback data to identify areas for improvement in service delivery.
- Established key performance indicators to track progress towards goals.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Facilitated meetings between internal teams to ensure alignment on initiatives.
- Analyzed business performance data and forecasted business results for upper management.
Director – Health Team Lead
Alight Solutions
Lincolnshire, IL
04.2017 - 04.2022
- Reviewed internal reports and identified areas of risk or potential cost savings.
- Met with stakeholders to address issues and implement solutions.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Implemented systems for tracking progress on key initiatives or projects.
- Guided and motivated staff to drive maximum performance.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Cultivated strong relationships with clients by responding promptly to inquiries or complaints.
- Prepared staff work schedules and assigned team members to specific duties.
- Engaged customers in conversation and effectively determine needs and requirements.
- Developed and presented new ideas and conceptualized new approaches and solutions.
- Assessed employee performance against established benchmarks or targets.
- Recruited, hired, and trained employees on operations and performance expectations.
- Delegated work to staff, setting priorities and goals.
Lead Systems Analyst Advanced
Alight Solutions
Lincolnshire, IL
04.2016 - 04.2017
- Conferred with clients regarding technical requirements and reporting needs.
- Tested, maintained and monitored benefits enrollment systems.
- Assisted with the development of test plans, procedures, scripts and results documentation.
- Provided technical consultation services regarding specific areas of expertise such as HR, Payroll or Employer Mandate systems.
- Developed and managed project plans while providing status updates to management.
- Utilized System Design Life Cycle Development processes to ensure adherence to project schedules and budgets.
- Performed root cause analysis on complex incidents.
- Provided technical guidance to other team members regarding analysis and testing activities.
- Resolved system problems quickly and efficiently through troubleshooting techniques.
- Prepared and presented technical proposals for clients.
Lead Systems Analyst
Hewitt/Aon Hewitt
06.2011 - 03.2016
Systems Analyst
Hewitt/Aon Hewitt
01.2010 - 01.2011
Setup Configuration Specialist
Hewitt/Aon Hewitt
01.2008 - 01.2010
Education
B.S. Business Administration and Computer Science -
Columbia College of Missouri
01.2005
Skills
- Talent Development
- Strong analytical and technical abilities
- Team Building and Motivation
- Organizational Development
- Team Management
- Data Analytics
- Project Management
- Issue Resolution
- Hiring and Retention
- Cross-Functional Team Leadership
- Information Technology Management
- Verbal and Written Communication
- Charismatic Leader
Timeline
Senior Director – Health Client Lead
Alight Solutions
04.2022 - Current
Director – Health Team Lead
Alight Solutions
04.2017 - 04.2022
Lead Systems Analyst Advanced
Alight Solutions
04.2016 - 04.2017
Lead Systems Analyst
Hewitt/Aon Hewitt
06.2011 - 03.2016
Systems Analyst
Hewitt/Aon Hewitt
01.2010 - 01.2011
Setup Configuration Specialist
Hewitt/Aon Hewitt
01.2008 - 01.2010
B.S. Business Administration and Computer Science -
Columbia College of Missouri