Engaging Sales Manager dedicated to sales growth and sales team professional development. Strong history establishing positive culture of teamwork, accountability and achieving brand mission. Built rapport with customers and employees while facilitating long-term partnerships.
Overview
27
27
years of professional experience
Work History
Inside Sales Manager
Inizio Engage (formerly Ashfield Healthcare)
02.2019 - Current
Build and manage high performing virtual sales teams for multiple pharmaceutical clients
Hired, on-boarded and coached virtual sales teams consisting of anywhere between 2 and 15 Sales Representatives
Prepared sales and activity reports and sales representative coaching forms to be presented to clients on a weekly and monthly basis as well as in Quarterly Business Reviews
Managed billing and profitability of contracts and reported on health of each project monthly, to senior leadership
Collaborated on RFPs and business development pitches relating to the Commercial Contact Center.
District Manager
Publicis Touchpoint Solutions
10.2017 - 01.2019
Led two sales teams consisting of 13 Inside Pharmaceutical Sales Representatives
Hired, on-boarded, trained and managed Inside Sales Representatives for teams in two distinct therapeutic areas: CNS and Ocular Health
Led Bausch Health Ocular Rx team to a performance of over 178% to sales quota sales in 2018
Teva reported a 4 to1 ROI on the CNS project as computed by a third party analytics firm
Prepared biweekly update reports and presented them to client’s brand leadership team.
Player/Coach
Publicis Touchpoint Solutions
07.2017 - 10.2017
Performed Inside Sales duties while training, coaching and conducting cube rides with ISRs and one on one sessions where feedback was shared and coaching performed
Prepared biweekly program KPI update reports and presented them to the client’s brand leadership team.
Pharmaceutical Virtual Sales Representative
Publicis Touchpoint Solutions
11.2015 - 07.2017
Promoted branded Teva Pharmaceuticals CNS drugs by detailing Neurologists, Pulmonologists, Pain Management and Internal Medicine Physicians
Surpassed quarterly territory quota throughout 2016 without sales field support on a drug approaching LOE
Exceeded daily, monthly and quarterly activity objectives in each measured period in 2016
Recruited Healthcare Professionals to lead KOL webinars presenting Teva Pharmaceuticals products.
Territory Sales Representative
DLM Sales, Inc.
06.2014 - 11.2015
Built customer base for startup steel tank manufacturing company which fabricates storage solutions for petroleum industry and residential market
Leveraged business relationships to secure bids and orders for this new manufacturing business
Built library of technical drawing and prints for our standard products as well as any variations
Consulted with customers on determining what their needs are and having technical prints produced to their specifications and approved before moving to the fabrication stage.
Ambulatory Surgery Center Sales Representative
Medline Industries
11.2012 - 06.2014
Built partnerships with Ambulatory Surgery Centers, Endoscopy Centers and Pains Clinics while selling medical/surgical supplies, capital equipment and service programs forthe largest, privately held medical manufacturer and distributor in the United States
Increased revenue within assigned territory from $1.75 million to over $2.1 million in first year
Ranked 2nd out 10 reps in Southeast Division in Quota Rankings for 2013
Conducted in-services on multiple highly technical operating room devices and machines ensuring that healthcare providers knew how to use them safely and effectively.
Media Sales Representative
HIBU
04.2012 - 11.2012
Business to business sales executive responsible for growing online, print and direct marketing advertising sales within defined market of over 500 customers
Developed 20+ new revenue generating clients and through face to face prospecting and telephone cold calling
Achieved new customer and current customer retention goals in each quarter
Northeast Regional Sales Manager
Bristol Tank, Inc. / Atlantic Systems Group
10.1999 - 04.2012
Managed 10 person sales team that sold oil and lubrication steel storage tanks and dispensing equipment to petroleum distributors and heating and cooling suppliers
Marketed patented automobile recycling equipment package to regional and national vehicle recycling companies
Company sales increased from under $3 million to nearly $7 million during my tenure
Personally closed six auto recycling package deals worth over $100,000 each in 2011-12
Worked closely with customers and company engineers to ensure technical drawings were approved by customer and moved to manufacturing phase
Constantly kept customers current with complex industry compliance regulations and news
Oversaw the digitization of technical drawings from decades old paper blueprints
Demonstrated products and equipment at industry conventions and oversaw design of company sales literature.
Customer Account Representative
Toyota Motor Credit/ Lexus Financial Services
06.1997 - 10.1999
Worked closely with Toyota/Lexus lease customers to make payment arrangements to bring past due accounts current and guide customers through the process of lease termination at end of contract
Made outbound calls to arrange the return or purchase of lease end vehicles and coordinated transport of vehicles to auto auction
Marketed current purchase and lease options to customer and directed them to dealership
Negotiated insurance settlements on total loss leased vehicles with insurance carriers
Conducted detailed automobile dealership audits on up to $5 million in vehicle inventory.
Education
Bachelor of Science - Business Administration - Marketing
University of Delaware
Newark, DE
05.1997
Skills
Business Needs Assessment
Sales Targeting
Staff Training and Development
Goal Setting and Achievement
Relationship Building
Sales Quota Management
Customer Service Management
Cross-Functional Collaboration
Solution selling
Timeline
Inside Sales Manager
Inizio Engage (formerly Ashfield Healthcare)
02.2019 - Current
District Manager
Publicis Touchpoint Solutions
10.2017 - 01.2019
Player/Coach
Publicis Touchpoint Solutions
07.2017 - 10.2017
Pharmaceutical Virtual Sales Representative
Publicis Touchpoint Solutions
11.2015 - 07.2017
Territory Sales Representative
DLM Sales, Inc.
06.2014 - 11.2015
Ambulatory Surgery Center Sales Representative
Medline Industries
11.2012 - 06.2014
Media Sales Representative
HIBU
04.2012 - 11.2012
Northeast Regional Sales Manager
Bristol Tank, Inc. / Atlantic Systems Group
10.1999 - 04.2012
Customer Account Representative
Toyota Motor Credit/ Lexus Financial Services
06.1997 - 10.1999
Bachelor of Science - Business Administration - Marketing
University of Delaware
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