Dan Moffett

Automotive Parts Specialist

Luther Family Ford

10 1990 - 01.2024

Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
Satisfied customers with fast, knowledgeable service for parts product needs.
Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
Served customers in-store and by telephone to answer questions and place orders.
Conducted cash handling, credit card transactions, and register closeout at end of business day.
Ordered parts for customers, repair shops and service department for use in automitive and heavy equipment.
Reached out to vendors outside usual network to find parts not available from traditional sources.
Maintained extensive understanding of common problems and methods for repair.
Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
Researched vehicles and parts via physical catalogs and electronic means.
Stocked and managed stock of parts.
Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
Adhered to company guidelines for performance and compliance.
Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
Delivered merchandise to business locations for use in [Type] repairs or direct sales.
Assisted customers in finding appropriate parts promptly.
Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
Processed and reshelved return orders, checking for discrepancies, potential usage and damage issue.