Summary
Overview
Work History
Education
Skills
Timeline
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Dan Molitor

Glenview,IL

Summary

Dynamic leader with a proven track record at Golfsmith, enhancing shop efficiency and customer satisfaction. Skilled in inventory management and fostering teamwork , I've streamlined operations and elevated service standards. Achieved significant improvements by focusing on problem-solving and maintaining a friendly, positive attitude.

Overview

11
11
years of professional experience

Work History

Squad Captain

Mod Pizza
05.2023 - 05.2024
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Reduced food waste by implementing proper inventory tracking and storage practices.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Ordered new supplies and food to maintain service levels.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.

Pro Shop Manager

Golfsmith
01.2013 - 12.2017
  • Enhanced shop efficiency by streamlining inventory management and organizing workspace.
  • Kept shop clean, organized and stocked with supplies.
  • Consistently met or exceeded daily production targets while maintaining high-quality standards in workmanship.
  • Provided exceptional customer service, addressing questions or concerns with professionalism and courtesy.
  • Supported team members with technical expertise, helping to resolve complex issues and improve overall performance.
  • Improved customer satisfaction by providing knowledgeable advice on appropriate tools and materials for various projects.
  • Assisted in increasing sales by demonstrating product features and benefits to customers.
  • Efficiently managed multiple tasks, ensuring all projects were completed on time without compromising quality.

Learning Ambassador

Amazon
01.2021 - 12.2022


  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Helped train new employees in safe practices and warehouse procedures.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Consistently lifted materials weighing as much as 100 pounds.

Club Fitter & Salesperson

Golfsmith
01.2013 - 12.2017
  • Used in-store system to locate inventory and place special orders for customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

High School Diploma -

Glenbrook South High School
Glenview, IL
05.2009

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Timeline

Squad Captain

Mod Pizza
05.2023 - 05.2024

Learning Ambassador

Amazon
01.2021 - 12.2022

Pro Shop Manager

Golfsmith
01.2013 - 12.2017

Club Fitter & Salesperson

Golfsmith
01.2013 - 12.2017

High School Diploma -

Glenbrook South High School

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Dan Molitor