Dan-Nae Lewis
Jacksonville,FL
Summary
I have excellent presentation, research and communication skills. Organized and driven with impressive list of achievements and history of excelling in high-pressure environments. Skilled at applying various learning methods and tools to optimize work experience
Overview
8
8
years of professional experience
Work History
Walmart Associated
Walmart
Middleburg, FL
08.2023 - Current
- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Greeted customers and provided excellent customer service.
- Processed refunds, returns and exchanges efficiently.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Responded promptly to customer inquiries via phone or email.
Outside Lawn and Garden Associate
Lowes Home Improvment
Middleburg, FL
03.2020 - 08.2023
- Assisted in training new employees on proper operations of equipment used in the garden center.
- Ensured proper safety procedures were followed while operating machinery or lifting heavy objects.
- Organized seasonal displays including plants, fertilizers, mulch, potting soils.
- Cleaned up spills quickly using appropriate cleaning supplies.
- Conducted regular inspections of outdoor displays to ensure neatness and accuracy of pricing labels.
- Stocked merchandise on shelves, tables and a-frame hanging plant displays with goods.
- Watered and pruned plants according to specific needs for plant type.
- Welcomed customers, answered questions and offered to assist with choosing, locating and accessing products.
- Unloaded products from trucks and transported to appropriate garden center areas using pallet jacks and merchandiser wagon carts.
Assistant Manager
Family Dollar
Jacksonville, FL
04.2016 - 03.2021
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Ensured compliance with safety regulations and company policies.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Education
High School Diploma -
Hope Christian Academy
Jacksonville, FL05-2016
Skills
- Palletizing
- Forklift Operation
- Inventory staging
- Warehouse picking
- Shipment Processing
- Material Handling
- Flatbeds and utility beds
- Order Picking
- General laborer
- Stock Rotation
- Lifts up to [75] pounds
- Loading and unloading
- Pallet Jack Operation
- Shipping and receiving
Timeline
Walmart Associated
Walmart
08.2023 - Current
Outside Lawn and Garden Associate
Lowes Home Improvment
03.2020 - 08.2023
Assistant Manager
Family Dollar
04.2016 - 03.2021
High School Diploma -
Hope Christian Academy
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