Dan Ngo
West Jordan,UT
Summary
Proven to excel in high-pressure environments, I enhanced Triguard Pest Control's reputation through exceptional customer service and effective problem-solving. Adept at multitasking and a team player, my skills in application and guest engagement have consistently contributed to increased client retention and workplace efficiency.
Overview
7
7
years of professional experience
Work History
Marching Band Coach
Alta High School
08.2022 - Current
- Collaborated with other coaches to create and execute game plans.
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Utilized positive communication to encourage team and promote integrity and respect.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Enhanced team performance by developing and implementing effective coaching strategies.
Server
Pho33
02.2019 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Prepped and served drinks.
- Maintained cleanliness of store.
Pest Technician
Triguard Pest Control
05.2023 - 08.2023
- Improved company reputation by promptly addressing customer concerns and resolving issues effectively.
- Increased client retention with exceptional customer service and follow-up appointments for ongoing pest management.
- Assisted in training new technicians on company procedures, safety protocols, and best practices in pest management techniques.
- Educated clients on the importance of regular pest control maintenance programs to prevent infestations from returning and causing further damage.
- Applied pesticides to inside and outside of structures utilizing company protocols.
Marching Band Coach
Copper Hills High School
06.2017 - 01.2021
- Collaborated with other coaches to create and execute game plans.
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Utilized positive communication to encourage team and promote integrity and respect.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Increased athlete''s skills development through individualized training plans based on each player''s strengths and weaknesses.
Cashier
KFC
06.2017 - 01.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Packed orders in a quick and efficient manner.
- Restocked and organized merchandise in front lanes.
- Maintained food stocks and prep food when needed.
Education
High School Diploma -
West Jordan High School
West Jordan, UT05.2017
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Cleanliness standards
- Table Bussing
Timeline
Pest Technician
Triguard Pest Control
05.2023 - 08.2023
Marching Band Coach
Alta High School
08.2022 - Current
Server
Pho33
02.2019 - Current
Marching Band Coach
Copper Hills High School
06.2017 - 01.2021
Cashier
KFC
06.2017 - 01.2019
High School Diploma -
West Jordan High School
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