Daniel O’Donohue
Canton,MI
Summary
Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement. Transforms underperforming operations into successful enterprises using resourcefulness and high-level business acumen. Decisive and analytical with a thirty-seven year history of successful transportation industry performance.
Overview
39
39
years of professional experience
Work History
Business Manager
UPS
11.2007 - 12.2022
- Improved operational business objectives by identifying areas of inefficiency and implementing appropriate solutions. Achieved 11% annual cost savings.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry and OSHA regulations.
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired service outcomes. Led the team to 98.7% time in transit effectiveness.
- Assisted with hiring process and training of new employees.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
Hub Sort Manager
UPS
02.2002 - 11.2007
- Managed all sort and load activities,and financial reporting for the midnight sort, identifying opportunities to reduce costs without compromising quality or efficiency.
- Established clear lines of communication within the team, fostering a collaborative work environment that prioritized problem-solving and efficiency.
- Implemented regular performance evaluations for management team members, providing constructive feedback and opportunities for professional growth.
- Reduced overtime costs by optimizing staff scheduling and resource allocation for peak periods.
Employee Training Manager
UPS
01.1999 - 02.2002
- Managed and motivated supervisors to be productive and engaged in new hire training and retention.
- Maintained professional, organized, and safe work environment for employee.
- Onboarded new employees with training and new hire documentation. Reduced new Employee turnover by 38%.
- Controlled training and education costs to keep business operating within cost budget.
Preload Manager
UPS
10.1992 - 01.1999
- Actively participated in weekly team meetings, contributing ideas and insights to continually improve delivery performance and communication across the organization.
- Coordinated daily activities with cross-functional teams, ensuring seamless operations and timely deliveries.
- Reduced employee turnover by 29%, cultivating a positive work environment and addressing staff concerns in a timely manner.
Hub Manager
UPS
01.1987 - 10.1992
Hub Supervisor
UPS
05.1985 - 01.1987
PT Operations Supervisor
UPS
08.1983 - 05.1985
Education
BBA - Operations Management
Eastern Michigan University
Ypsilanti, MISkills
- Financial Management
- Project Management
- Employee Management
- Analytical Thinking
Timeline
Business Manager
UPS
11.2007 - 12.2022
Hub Sort Manager
UPS
02.2002 - 11.2007
Employee Training Manager
UPS
01.1999 - 02.2002
Preload Manager
UPS
10.1992 - 01.1999
Hub Manager
UPS
01.1987 - 10.1992
Hub Supervisor
UPS
05.1985 - 01.1987
PT Operations Supervisor
UPS
08.1983 - 05.1985
BBA - Operations Management
Eastern Michigan University