Dan Osborn
Clovis,CA
Summary
Dynamic Construction Superintendent with a successful track record at McCaffrey Homes. Oversaw the simultaneous construction of 65 homes, achieving timely project completion and exceptional customer satisfaction through strategic problem-solving and comprehensive training initiatives. Committed to enhancing team productivity and operational efficiency while fostering a collaborative work environment. Strong communicator with a proactive attitude, and a proven ability to adapt quickly to changing circumstances. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Construction Superintendent
McCaffrey Homes
Fresno, CA
03.2022 - Current
- Oversees production of 65 homes at one time, ensuring efficient scheduling through ITK software.
- Oversees each stage of home construction process, ensuring quality from groundwork to finalization.
- Maintains regular build schedules, completing homes in about 100 business days.
- Maintains top-quality service standards in both face-to-face and phone scenarios.
- Worked effectively in team environments to make the workplace more productive.
- Assists with customer requests and answers questions to improve satisfaction.
- Promotes high customer satisfaction by resolving problems with knowledgeable, friendly service.
- Guides and directs third-party inspectors throughout the project.
- Maintains high-quality standards and educates general contractors on quality control requirements.
- Completes day-to-day duties accurately and efficiently.
- Delivers timely resolutions by applying critical thinking strategies.
- Develops and monitors construction schedules to ensure projects were completed on time and within budget.
Department Manager
Costco Wholesale
Fresno, CA
10.2016 - 03.2022
- Hired, trained and coached employees to deliver world-class customer service.
- Enforced departmental policies, procedures and state and federal laws.
- Trained employees on proper and safe use of equipment and tools.
- Assigned tasks based on operational needs and individual strengths.
- Assessed, optimized and elevated operations to target current and expected demands.
- Balanced workloads to meet targets without overtaxing employees.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Department Supervisor
Costco Wholesale
Fresno, CA
05.2010 - 10.2016
- Trained and mentored new associates on department policies and procedures.
- Supervised over 100 employees and delegated each one with tasks and responsibilities.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Addressed employee issues and conflicts to provide input, feedback and coaching.
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Sales Associate
Costco Wholesale
Fresno, CA
01.2008 - 05.2010
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Bakery Sanitation
Costco Wholesale
Fresno, CA
05.2007 - 01.2008
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Organized ingredients and restocked supplies to prepare for busy periods.
Education
Some College (No Degree) - Liberal Arts And Sciences
California State University Fresno
Skills
- Supply and inventory management
- Rules and regulations
- Training and mentoring
- Issue and conflict resolution
- Supervisor
- Problem resolution
- Staff development
- Worksite management
- Construction management
- Change orders management
- Building codes compliance
- Construction scheduling
- Subcontractor supervision
- Environmental awareness
- OSHA regulations
Accomplishments
Employee of the Month
May 2013
September 2016
Certification
First aid and CPR Certified
Timeline
Construction Superintendent
McCaffrey Homes
03.2022 - Current
Department Manager
Costco Wholesale
10.2016 - 03.2022
Department Supervisor
Costco Wholesale
05.2010 - 10.2016
Sales Associate
Costco Wholesale
01.2008 - 05.2010
Bakery Sanitation
Costco Wholesale
05.2007 - 01.2008
Some College (No Degree) - Liberal Arts And Sciences
California State University Fresno
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