Dan Relayze
Fort Lauderdale,FL
Summary
Efficient and proactive professional in hospitality support roles, known for high productivity levels and the ability to complete tasks swiftly and accurately. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Food Runner
Hilton Beach Resort
Fort Lauderdale, FL
10.2024 - 03.2025
- Greeted and welcomed customers as they arrived at the restaurant.
- Replenished water glasses, bread baskets, condiments and other necessities during meal service.
- Assisted servers in setting up tables for guests.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
Marketing Manager
Organicas4life
Hollywood, FL
10.2023 - 12.2024
- Generated ideas to increase sales through creative promotions.
- Created content for promotional materials, including brochures, flyers, and websites.
- Managed social media accounts and campaigns.
- Built relationships with influencers in the industry for increased visibility.
Coordinator, Public Relations and Marketing
G&M First Service, LLC
Sunrise, FL
02.2023 - 09.2023
- Provided support in developing creative concepts for ad campaigns.
- Created content for press releases, product announcements, newsletters, website copy, blog posts, and other communications materials.
- Collaborated with cross-functional teams to ensure successful execution of projects.
Cabin Crew Instructor
LCPeru / Viva Air Peru / ATC
Lima, Lima
05.2016 - 10.2019
- Provided guidance on emergency procedures, customer service, and airline policies.
- Created visual aids such as charts, diagrams, videos. to enhance learning experience.
- Encouraged open communication between instructors and trainees.
- Attended conferences related to aviation safety and security regulations.
- Conducted pre-flight briefings and safety demonstrations to cabin crew trainees.
- Facilitated group discussions to help trainees understand concepts better.
- Mentored individual students having difficulty understanding certain topics.
- Researched new techniques for teaching emergency response procedures.
- Monitored performance of cabin crew personnel in real-time flight environments.
- Instructed cabin crew trainees in the proper use of aircraft equipment and supplies.
- Maintained records of attendance, progress, and evaluation results for each trainee.
- Ensured compliance with FAA regulations and other applicable laws regarding aviation safety.
- Analyzed feedback from previous classes to identify areas needing improvement.
- Assessed performance of cabin crew trainees during simulated flights.
- Participated in seminars related to customer service best practices in aviation industry.
- Advised management on areas that require improvement in the training program.
- Evaluated knowledge of cabin crew trainees through quizzes and tests.
- Scheduled periodic reviews to assess effectiveness of training program curriculum.
Flight Attendant Instructor
TACA International Airlines (Peru) / Avianca
Lima, Lima
05.2001 - 10.2015
- Responded to medical emergencies as needed during flights.
- Completed paperwork related to passenger manifests accurately after each flight.
- Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
- Performed pre-flight checks on the aircraft's interior components such as exit doors and lavatories.
- Greeted passengers, answered questions, and directed them to their seats.
- Cooperated with pilots and crew members while performing duties on board the plane.
- Stocked aircraft cabin with items such as newspapers, magazines, beverages.
- Delivered onboard customer service including food and beverage service.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
- Verified boarding passes and passports for all passengers.
- Reported any incidents or irregularities regarding the aircraft or its equipment to the captain immediately.
- Maintained accurate records of supplies such as meals, snacks, beverages, blankets, pillows.
- Offered help with connecting flights or ground transportation upon arrival at destination airport.
- Provided safety instructions to passengers prior to takeoff and landing.
- Provided assistance to disabled passengers when necessary.
- Assisted passengers with stowing carry-on luggage in overhead compartments.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Inspected aircraft cabin before each flight to ensure it was clean and safe for passengers.
- Assisted passengers during deplaning process by providing directions or other information as requested.
- Adhered to company policies regarding security measures and protocol at all times.
- Administered and coordinated emergency procedures or care, enhancing onboard safety.
- Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
- Demonstrated safety equipment and procedures to meet FAA guidelines.
- Managed refreshments cart at scheduled intervals to give passengers food and beverages.
- Directed junior team members in proper duties and company regulations.
- Followed safety, passenger and supply pre-flight checklists.
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
- Inspected cabins before and after flights to identify and address problems impacting flight operations, safety or passenger comfort.
- Controlled flight environment by responding to disruptive passengers per FAA and federal guidelines.
Education
Bachelor of Communications - TV Production
TOULOUSE LAUTREC
Lima, Peru11-1994
Flight Attendant Course - Aviation Management
FAUCETT Airlines Training Center
Lima, Peru12-1993
GED -
Colegio Claretiano
Lima, Peru12-1988
Skills
- Food delivery
- Customer service
- Menu knowledge
- Supply restocking
- Table setup
- Communication skills
- Team collaboration
- Time management
- Conflict resolution
- Attention to detail
- Safety compliance
- Inventory management
- Interpersonal skills
- Problem solving
- Organizational skills
- Opening and closing procedures
- Serving staff support
- Food preparation
- Effective multitasking
- Hospitality service expertise
- Restaurant etiquette
- Beverage preparation
- Proficient in [software]
Languages
English
Professional
Spanish
Native/ Bilingual
Portuguese
Limited
Timeline
Food Runner
Hilton Beach Resort
10.2024 - 03.2025
Marketing Manager
Organicas4life
10.2023 - 12.2024
Coordinator, Public Relations and Marketing
G&M First Service, LLC
02.2023 - 09.2023
Cabin Crew Instructor
LCPeru / Viva Air Peru / ATC
05.2016 - 10.2019
Flight Attendant Instructor
TACA International Airlines (Peru) / Avianca
05.2001 - 10.2015
Bachelor of Communications - TV Production
TOULOUSE LAUTREC
Flight Attendant Course - Aviation Management
FAUCETT Airlines Training Center
GED -
Colegio Claretiano
Similar Profiles
Kelli-Ann ChinKelli-Ann Chin
Executive Sous Chef/Banquet Chef at Hilton Beach ResortExecutive Sous Chef/Banquet Chef at Hilton Beach Resort
Anamika JayeshAnamika Jayesh
Career Fair Attendee at Hilton Beach ResortCareer Fair Attendee at Hilton Beach Resort
Pita WaimukaPita Waimuka
Chef at Cable Beach Resort & SpaChef at Cable Beach Resort & Spa
KERLINE DESIRKERLINE DESIR
Licensed Practical Nurse at Memorial Regional Hospital HollywoodLicensed Practical Nurse at Memorial Regional Hospital Hollywood
Luisa LopezLuisa Lopez
Senior Vice President, National Sites Executive Small Business Payments at BANK OF AMERICASenior Vice President, National Sites Executive Small Business Payments at BANK OF AMERICA