Dan Rhoades

Established stability in an office and Loan Servicing Area that had lacked responsibility and leadership. Efficiently manages existing loan portfolio as well as meets FCS Financial goals for Total Loan Production, Fees and Customer Satisfaction. Increased marketing and servicing in Loan Servicing Area by increasing market facing activities.

Serviced and managed largest MPCI and Crop Hail Insurance policy portfolio within FCS Financial. Beginning in 2006 with less than 10 active policies to servicing over 400 policies upon transitioning to the current loan officer position in 2016. Actively involved in interview and training process of prospective and new FCS Financial employees. Established crop insurance and life insurance presence in office and serviced the FCS never experienced.

Approached potential Property and Casualty, Life Insurance, Health Insurance and Investment clients by using direct marketing mailings, personal contacts and phone contacts. Built relationships with clients using active listening and issue resolution to provide excellent service and meet customer needs.