Senior Product Manager offering 20 years of success, launching 18 products, developing product roadmaps, team building, market research and data analysis.
Overview
20
20
years of professional experience
2
2
Certificationd
Work History
Product Owner
Dan Stevens Consulting Services
Livermore, CA
05.2004 - Current
Managed 4 member cross functional team to lead migration of The Maritime Executive’s large CRM system to new platform
Optimized The Maritime Executive’s CMS-based website by leading digital platform updates in adherence to system requirements and user needs shortening sales cycle by 10%
Maintained technical systems to ensure effectiveness of large daily email marketing newsletter (over 50K subscribers)
Coordinated with 4 business partners for digital marketing reaching over 50K subscribers daily
Enabled data-driven decision-making for The Maritime Executive by conducting digital and subscriber audits and producing statistical reports increasing accuracy by 25%
Improved The Maritime Executive’s productivity and daily operations by migrating existing APIs and integrating new APIs with updated CRM, order, and email management systems
Guided Client to exceed success metrics by collaborating with software developers to create custom applications and trackers
Led the successful launch of a marketing system for RBI Group by overseeing the entire product lifecycle and defining the product vision and go-to-market strategy
Simplified information access by developing API calls to move external property data into clients marketing system
Boosted Clients brand presence by utilizing insights from customer interactions with the platform to implement robust digital marketing campaigns
Increased Anniversary University’s subscriptions by 33%, performed A/B testing, analyzed data, and developed reporting on digital marketing funnels to continuously fine-tune campaigns
Senior Product Manager
Sun Microsystems
Santa Clara, CA
10.2000 - 05.2004
Incorporated in-depth technical expertise and knowledge of PersonalJava, J2ME, CDC, JavaTV, Java Embedded Server (JES), and Personal Profile to create cutting-edge products that enhance user experience and enable innovation
Played integral role in Java’s integration in over 3 Billion devices by overseeing marketing initiatives for Java in embedded and middleware spaces, including set-top boxes, phones, cars, and home servers
Led 10 developer team setting development priorities, identifying dependencies and resource needs, creating technical requirements and defining epics, features, and stories
Supervised software development life cycle (SDLC) and defined 5 product plans based on customer needs, licensee requirements, and development roadmaps
Continuously enhanced product development and service delivery by compiling customer feedback and performance data and implementing improved procedures to SDLC
Senior Product Manager
Sony Electronics Inc
San Jose, CA
01.1997 - 04.2000
Marketed and launched broadcast 6 video products, including Betacam SX, SX Net, ClipEdit
Administered sales budget and product inventory for $100 Million per year line of business
Headed up mandatory, multi-million dollar product update field with minimal customer impact, saving over $2,000,000
Prepared 4 large broadcast facilities for launch of new studios
Balanced organizational objectives against customer satisfaction exceeding net profit goals by 10%
Product Manager / Customer Service Manager
Accom
Menlo Park, CA
02.1994 - 01.1997
Video Production Equipment Product Manager focusing on editing solutions for broadcast production facilities
Launched Axial Video Editor
Specified requirements and drove development and release of 12 software updates for editor series
Directed and supervised five person customer support team for product line globally
Managed team of 5 customer service representatives supporting entire product line
Education
Business Administration
University of Phoenix
Online, Phoenix, AZ
Skills
Product Lifecycle Management
Agile frameworks
Product roadmap development
User Story Development / Planning
Stakeholder Alignment and Relationships
Scope Technical Requirements
User Acceptance Testing
Understand business ecosystem interactions
Big Data / Data Analysis
Customer Advocate
Certification
Safe5 Certified Product Owner / Product Manager
Certified Scrum Master
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