Dan Stone
Lompoc,CA
Summary
Loss Prevention Specialist at Kmart, adept in customer service and cash register operation, significantly enhanced shopping experience and reduced shrink through vigilant customer engagement and product knowledge. Skilled in fostering repeat business and handling transactions with high accuracy, demonstrating a keen ability to meet employer needs with a results-driven approach.
Overview
11
11
years of professional experience
Work History
Security Guard
Securitas Security Services USA
Carson City, NV
09.2020 - 09.2022
- Responded quickly to emergency situations to assess and deflect issues.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Interacted assertively but non-confrontationally with personnel and general public.
- Monitored CCTV cameras and alarm systems for security breaches.
Loss Prevention (cashier When Short Staffed)
Kmart
South Lake Tahoe, CA
09.2011 - 08.2021
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- As a Loss Prevention Specialist, I Greeted customers entering store and responded promptly to customer needs. Acknowledging every customer is key to help reduce shrink, and stolen goods.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Massage Therapy Certificate -
Nevada School of Massage Therapy - Las Vegas
Las Vegas, NV12.2010
High School Diploma -
Boulder City High School
Boulder City, NV06.2005
Skills
- Security Guard Experience
- Cash Register Operation
- Customer Service
- Product Recommendations
Timeline
Security Guard
Securitas Security Services USA
09.2020 - 09.2022
Loss Prevention (cashier When Short Staffed)
Kmart
09.2011 - 08.2021
Massage Therapy Certificate -
Nevada School of Massage Therapy - Las Vegas
High School Diploma -
Boulder City High School