Over 30 years of experience in the trucking industry driving 45’ vans and truck-tank combination. Dispatching became second nature when Redwood Oil was dissolved.
Skilled Dispatcher with 4 years of experience. Adept at coordinating schedules and field personnel to provide efficient service to customers. Well-versed in shipping and emergency policies, delivery requirements and driver practices.
Overview
40
40
years of professional experience
Work History
Dispatcher
Reliable Liquid Transportaion
Santa Rosa, CA
08.2013 - 02.2017
Dispatch
Monitored dispatch board and adjusted call priorities regularly based on caller needs.
Tracked changes in computer system to keep records current and accurate.
Kept detailed and updated records of calls in physical and electronic databases.
Managed daily delivery and work schedules to maximize coverage.
Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
Answered customer requests with information about product availability, shipping information and status updates.
Supervised driver dispatching, route planning and vehicle tracking for over 16 drivers in Martinez CA and 32 drivers in the Los Angeles CA area.
Reported delays, accidents or other traffic and transportation situations.
Alerted personnel of road and weather hazards to minimize accidents and delays.
Communicated with customers, vendors, shippers and internal staff members to verify current status and schedule delivery dates.
Supported customers reactively by creating, confirming, revising and canceling reservations to meet changing needs.
Maintained expert knowledge of freight regulations and laws and verified strict compliance.
Assigned and scheduled drivers after verifying driver qualifications, licensure, criminal record and availability.
Truck Driver
Fuel Delivery Service
Stockton, CA
02.2013 - 08.2013
Responsible for fueling and delivering haz-mat materials to customers in the Bay Area of Northern Calif.
Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
Inspected truck/trailer before and after trips, ensuring all safety regulations were followed.
Communicated with dispatchers regarding pickup and delivery times.
Ensured deliveries were on time by following designated routes and adhering to traffic laws.
Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
Followed appropriate safety procedures for transporting hazardous materials when applicable.
Reported all accidents or violations to management immediately upon occurrence.
Verified load against shipping papers to ensure accuracy of shipment.
Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, dangerous curves., in order to plan most efficient routes.
Managed personal driving time according to Hours of Service regulations.
Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
Stayed informed regarding changes in transportation laws and regulations that could affect operations.
Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
Complied with DOT requirements for background checks prior to operating a CMV.
Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
TWIC verified thru Homeland Security
Limousine Driver/Chauffeur
Triple Diamond Limosine
Santa Rosa, Ca
06.2014 - 09.2016
Mapped efficient routes with minimal disruption to passengers or schedules.
Vacuumed, cleaned and sanitized vehicles between customers.
Adhered to tight schedule and met departure and arrival deadlines.
Helped passengers with luggage, collected fares and politely answered questions.
Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
Delivered passengers to destinations safely and on time.
Communicated with passengers regarding estimated time of arrival.
Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
Truck Driver
Redwood Oil Co
Santa Rosa, CA
12.1984 - 10.2012
Loaded fuel at various fuel refineries in the Bay Area and San Jose ca area.
Unloaded gasoline and diesel at service stations and made every effort to avoid spillage.
Maintained safe driving habits to protect property and general public on roadways.
Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
Conducted daily DOT pre-trip inspections according to set checklist.
Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
Applied defensive driving and safety techniques to prevent accidents.
Submitted reports on condition of truck at end of each trip.
Obtained and maintained proper delivery authorization and pickup documentation.
Attached or loaded vehicles and reviewed all connections for security.
Connected air hoses and electrical lines, installed and removed tire chains and manually cranked dolly wheels.
Ran tractor-trailer combination in environments and various weather conditions.
TWIC certified thru Homeland Security.
Delivery Driver
Trombetta Distributors
Santa Rosa, CA
02.1977 - 11.1984
Received daily delivery instructions and route assignments from dispatch.
Ensured accurate completion of all paperwork associated with deliveries.
Loaded, secured, and unloaded cargo in a safe and timely manner.
Maintained accurate records of goods delivered and collected payments as required.
Verified accuracy of items loaded onto truck against shipping documents.
Adhered to all applicable traffic laws while driving delivery vehicle.
Provided excellent customer service by answering inquiries about products or services being delivered.
Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
Performed pre-trip inspections of delivery vehicle according to company guidelines.
Assisted warehouse personnel in packing orders when necessary.
Loaded trucks and safely secured merchandise to prevent damage during transportation.