Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Dan Williams

Stafford,VA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

"Active Top Secret Clearance"

CIS Tempest certified.

Overview

29
29
years of professional experience
1
1
Certification

Work History

COTS Repair Specialist.

Conceras
04.2011 - Current
  • Increased customer satisfaction by providing timely and efficient repairs on various electronic devices.
  • Reduced repair backlog by streamlining processes and prioritizing urgent cases.
  • Improved team performance with regular training sessions on new tools and techniques.
  • Established a strong rapport with customers, ensuring clear communication and understanding of their repair needs.
  • ILMS asset management.
  • Collaborated with manufacturers to stay updated on the latest product developments, ensuring up-to-date knowledge on device specifications and repair methods.
  • Maintained accurate records for all completed repairs, enabling quick reference in case of future issues.
  • Shipping and packing.
  • Developed comprehensive diagnostic checklists to quickly assess device issues and determine necessary repairs.
  • Service Now.
  • Wrote and revised maintenance procedures.
  • Disposition Cables.

Logistic Analyst

CACI
04.2002 - 04.2011
  • Improved supply chain efficiency by analyzing and optimizing logistics processes.
  • Streamlined warehouse operations for increased productivity by implementing data-driven strategies.
  • Enhanced inventory management with accurate forecasting and demand planning techniques.
  • Reduced transportation costs, coordinating optimal shipping routes and negotiating carrier contracts.
  • Knowledge of State Department assets.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Operate a forklift.
  • Shipping and packing.
  • Request RMA's.

Information Management System Analyst

DynCorp
08.1999 - 04.2002
  • Spearheaded data migration projects, ensuring seamless transfer of information between systems.
  • Prepare and ship classified pouch.
  • Load ocean containers for classified shipments.
  • Coordinate with TSS for certification of ,areial being shipped.
  • Create packing request.
  • Organized system operating procedures to strengthen controls.

Automated Logistical Specialist

US Army
08.1995 - 08.1999
  • Enhanced warehouse efficiency by implementing automated inventory management systems.
  • Streamlined logistical processes for faster order fulfillment and improved customer satisfaction.
  • Optimized storage space utilization with strategic organization of materials and products.
  • Reduced order processing time, utilizing barcode scanning technology for accurate inventory tracking.
  • Stock control.
  • HAZMAT
  • Set up field site warehousing.
  • Rail loaded critical parts for the Bosnia Mission.

Education

Bachelor of Science - Business Management

University of Phoenix
Fairfax, VA
10.2013

Associate of Science - Marketing

Northern Virginia Community College
Annandale, VA
11.2008

Skills

  • Component Replacement
  • Customer Service
  • Customer Relations
  • Organizational Skills
  • Teamwork and Collaboration
  • Multitasking
  • Written Communication
  • Problem-Solving

Certification

  • CIS Tempest Training - 2023

Languages

German
Native or Bilingual

Timeline

COTS Repair Specialist.

Conceras
04.2011 - Current

Logistic Analyst

CACI
04.2002 - 04.2011

Information Management System Analyst

DynCorp
08.1999 - 04.2002

Automated Logistical Specialist

US Army
08.1995 - 08.1999

Bachelor of Science - Business Management

University of Phoenix

Associate of Science - Marketing

Northern Virginia Community College

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Dan Williams