Dan Williams
Murray,UT
Summary
Experienced Operations Manager at Maverik Adventure's First Stop, skilled in decision-making and team leadership. Enhanced customer satisfaction through effective communication and improved performance outcomes. Proven ability in inventory management and staff development, driving process improvements that increased efficiency and accountability within the team.
Overview
28
28
years of professional experience
Work History
Operations Manager
Maverik Adventure's First Stop
02.2018 - 03.2024
- Assisted in daily operations to ensure smooth workflow and efficiency.
- Supported team with inventory management and stock replenishment processes.
- Learned key safety protocols and implemented best practices for workplace safety.
- Collaborated with staff to maintain equipment and tools used in operations.
- Organized training materials to onboard new employees effectively.
- Contributed to process improvement discussions, providing input on operational challenges.
- Monitored supply levels and assisted in placing orders as needed.
- Developed familiarity with operational software to track performance metrics efficiently.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Facilitated smooth collaboration between departments through clear communication channels.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Waste Collector
A Company Portable Restrooms
12.2016 - 06.2018
- Operated waste collection vehicles, ensuring timely and efficient pickups across designated routes.
- Conducted routine maintenance checks on equipment to ensure optimal performance and safety compliance.
- Trained new staff on safety protocols and operational procedures to maintain high service standards.
- Collaborated with local authorities to address community waste management concerns and improve services.
- Monitored waste disposal processes, ensuring adherence to environmental regulations and company policies.
- Analyzed route efficiency, proposing adjustments that reduced fuel consumption and improved service delivery times.
- Consistently met or exceeded performance targets for waste collection as set by management.
- Ensured timely collection of waste materials by maintaining a consistent schedule and route plan.
- Improved customer satisfaction with regular communication and prompt issue resolution.
- Developed strong relationships with customers through attentive service and open communication channels, fostering loyalty within the community served.
Lead Framer
Telford Construction
03.2005 - 08.2016
- Supervised framing operations, ensuring safety compliance and quality standards.
- Coordinated material procurement and inventory management to optimize workflow.
- Trained and mentored junior framers on techniques and best practices.
- Implemented process improvements, enhancing efficiency in framing tasks.
- Collaborated with project managers to develop timelines and resource allocation.
- Conducted regular inspections of framing work to maintain structural integrity.
- Analyzed project specifications to determine optimal framing methods and materials.
Line Technician
Subcontracted
01.1996 - 01.2004
- Operated and maintained machinery to ensure optimal performance and minimize downtime.
- Diagnosed and repaired equipment issues, enhancing operational efficiency and reducing disruptions.
- Collaborated with team members to streamline processes and improve workflow efficiency.
- Trained junior technicians on safety protocols, equipment usage, and best practices.
- Implemented preventive maintenance schedules to prolong equipment lifespan and reliability.
- Conducted quality inspections on products to ensure compliance with industry standards.
- Assisted in troubleshooting complex technical problems, providing solutions in real-time situations.
- Enhanced equipment lifespan through timely inspections of machinery for wear and tear, ensuring optimal performance.
- Increased production rates by troubleshooting and resolving technical issues in a time-sensitive manner.
- Documented all operations and managed communication with team members.
- Ensured workplace safety by adhering to company policies and industry regulations while performing tasks.
- Inspected all products for quality and optimum performance.
- Adjusted equipment and troubleshot issues.
- Assisted in training new technicians, sharing knowledge and best practices to promote skill development within the team.
- Upheld environmental standards through proper disposal of hazardous materials according to prescribed protocols.
- Contributed to project success by installing, testing, and commissioning new equipment as needed.
- Delivered exceptional customer service when responding to internal requests for assistance or troubleshooting support.
- Minimized downtime with proactive preventative maintenance measures on essential equipment.
Education
Jordan High
Sandy, UTSkills
- Decision-making
- Staff development
- Problem-solving
- Team leadership
- Customer service
- Employee relations and conflict resolution
Timeline
Operations Manager
Maverik Adventure's First Stop
02.2018 - 03.2024
Waste Collector
A Company Portable Restrooms
12.2016 - 06.2018
Lead Framer
Telford Construction
03.2005 - 08.2016
Line Technician
Subcontracted
01.1996 - 01.2004
Jordan High
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