Overview
Work History
Skills
Timeline
Generic

Dana Alkenova

Brooklyn,NY

Overview

3
3
years of professional experience

Work History

Front Desk Manager

Mega Vision
Brooklyn, NY
04.2022 - Current
  • My responsibilities include organizing the work of the front desk, namely: Drawing up a work schedule for front desk employees, ensuring interchangeability when an employee goes on vacation or sick leave, as well as internships and training for new employees when someone is fired.
  • Maintaining the bonus part of the salary for all medical personnel and the front desk for closing the month
  • Scheduling patient appointments for doctors, calling patients and inviting them to a new appointment
  • Formation of the patient’s personal file and verification of his insurance (for each patient, a chart is formed for the doctor, indicating all the patient’s personal data, his insurance, diseases, allergies, pharmacies, etc.). If the patient has medical insurance, the responsibilities of the front desk manager include checking the insurance for its activity, as well as coverage for a medical examination, the availability of Deductible and co-pay for a visit to a specialist, and calling with representatives of insurance companies to accurately determine insurance coverage for diagnostic tests and procedures.
  • Assistance in filling out a medical card application (entire medical history) upon patient request
  • Receiving calls and coordinating the caller by department, or consultation on available services and prices.
  • Analysis of problematic files and working on them with the billing department
  • Report to doctors and manager on the number of patients and closing of the shift
  • Archiving of documents, and transfer of superbills and eligibility to the billing department.

Skills

Responsibility, diligence, quick thinking, learning ability, stress resistance, and accuracy in fulfilling duties

Timeline

Front Desk Manager

Mega Vision
04.2022 - Current

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Dana Alkenova