DANA ANDERSON
Brooksville,FL
Summary
Experienced in reviewing financial documents and digital records. Meticulous at Analyzing with over 20 years of experience in field and enterprising, diligent style. Successfully investigating large recordsets to make accurate evaluations of structures and practices. Versed in applicable audit processes and procedures.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Senior Mortgage Loan Processor
Bank Of America
04.2019 - Current
- Interviewed clients regarding loan needs and financial histories and conveyed information regarding application processes.
- Review assets to eliminate any Anti Money Laundering Activities before proceeding
- Carefully reviewed the USA Patriot Act to safeguard clients privacy.
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Received on-going, comprehensive training on home loan products and mortgage process.
- Checked daily reports each morning to identify priorities or issues for escalation to supervisor.
Mortgage Loan Coordinator Elite/Pinnacle
BANK OF AMERICA
03.2018 - 03.2019
- Analyze loan processing and ensure full documentation and is successful through closing Communicate daily with Wealth Management clients and Loan Officer to provide updates Able to build and sustain relationships with customers through marketing techniques Utilizing mortgage techniques to assist in proactively structuring loans consistent with products Manages and handle all escalations for assigned Loan Officer to ensure all parties are delighted.
- Practice All Anti-Money Laundering services while handling all Pinnacle clients effortlessly.
- Performed duties which aligns with the Office of Foreign Assets Control best practices and enforced while reviewing each file
Sr. Processor
PRIMARY RESIDENTIAL MORTGAGE INC
01.2016 - 02.2018
- Create Application for sales team and generate disclosures Review all credit documents to establish credit worthiness of clients Analyze DU or LP AUS findings to determine approval Communicate with clients on expectations and items needed.
- Determined appropriate rate locks, issuance of disclosures, overage and underage waivers and fee waivers.
- Performed daily maintenance of loan applicant database.
- Executed loan origination process, including ordering credit reports, appraisals and preliminary title reports.
Junior Underwriter
SUNTRUST MORTGAGE
01.2014 - 01.2016
- Perform timely review of conditions submitted to Underwriting for initial and final approval.
- Studied and reviewed careful facts and figures based on the submitted requirements and documentation to decide whether a client should be granted a loan.
- Analyze income documentation including personal, partnership and corporate tax returns.
- Review AUS findings to determine DU or LP.
- Analyze Credit reports, Title work and Appraisals for approval.
- Analyzed loan-to-value ratios, debt to income ratios and credit scores to make underwriting decisions.
Home Services Specialist
BANK OF AMERICA
01.2007 - 01.2014
- 111 Consistently exceeded monthly funding goals by over 15% Resolve title issues, vesting issues, judgment issues, and appraisal disputes.
- Zero defects while carrying a pipeline of 28 loans and more.
- Maintained a high level of customer service by being proactive in communications with customers and sales partners.
Senior Account Analyst
JPMORGAN CHASE/BANK ONE
01.1996 - 01.2007
- Co-managed over 200 accounts with $2.5mil in debt portfolio on monthly basis.
- Investigation to senior stakeholders while assisting in identifying potential operational or compliance risks and partners with Global Financial Crimes Unit and Management to resolve investigations
- Performed quality control functions, training, communications, guidance, monitoring scenario development and enhancement input and testing
- Analyzed multiple sources of information through business mathematics, percentages, APR calculations and applications of formulas.
- As Sr. Analyst I recommended appropriate follow-up and possible account closure for customers that exceed the Bank's risk tolerance; and identified and escalate any potential operational or compliance risks
- Consistently collected $350,000 and greater in Accounts Receivable of over 180 days when department standard was $200,000.
- Received Outstanding Team Achievement Award for saving company $1.5 million.
Education
Bachelor of Arts - Business Administration Minor in Finance
North Carolina Central University
Durham, NC1995
Skills
- 20 years of Anti Money Laundering and Risk Control
- 15 years of Financial Fraud Investigation Services
- Proficiency in Microsoft Excel / data analytics
- 15 years of Fraud Management Control
- Regulatory Compliance Certified
- Loan Records Filing and Maintenance
- Financial Arrangement Negotiations
- Banking Security Act knowledge
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved proven results by introducing KYC 2020 High Risk Tasks
Affiliations
- Signature Authority Service and Enforcement (SASE) Level 2 Certification.
Certification
- CNP - Certified Notary Public
- CAP - Certified Administrative Professional
- Fraud Analyst Training - 2001
Timeline
Senior Mortgage Loan Processor
Bank Of America
04.2019 - Current
Mortgage Loan Coordinator Elite/Pinnacle
BANK OF AMERICA
03.2018 - 03.2019
Sr. Processor
PRIMARY RESIDENTIAL MORTGAGE INC
01.2016 - 02.2018
Junior Underwriter
SUNTRUST MORTGAGE
01.2014 - 01.2016
Home Services Specialist
BANK OF AMERICA
01.2007 - 01.2014
Senior Account Analyst
JPMORGAN CHASE/BANK ONE
01.1996 - 01.2007
Bachelor of Arts - Business Administration Minor in Finance
North Carolina Central University