Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dana Anderson

Lakeland,FL

Summary

Driven Business Analyst with a proven track record at Genpact and Advantage Solutions in enhancing operational efficiency through expert data analysis and project management. Excelled in requirements gathering and quality assurance, significantly improving client satisfaction. Skilled in Microsoft Office Suite and accounting principles, adept at translating customer needs into actionable insights.

Overview

10
10
years of professional experience

Work History

Business Analyst

Genpact
02.2024 - 07.2024

Created contracts and promotional allowances in clients' portals, researched and cleared deductions, entered pricing on new and existing products, and set up new products in database.

Business Financial Administrator

Advantage Solutions
01.2015 - 02.2024

Reviewed Customer Service Representatives' order entries for accuracy, entered clients' promotional allowances, ensured allowances were applied to the correct orders, assisted clients and customers with scheduling deliveries, set up new products in database, input pricing for new and existing items, researched and cleared deductions, disputed deductions as directed, maintained communication with salesperson, clients, and customers, created sales analysis reports as requested by salespersons.

Education

High School Diploma -

Kathleen Senior High School
Kathleen FL
06.1983

Skills

Data Analysis

Requirements Gathering

Microsoft Office Suite

Project Management

Quality Assurance

Customer Needs Assessment

Documentation Management

Data Compiling

Accounting Principles

Timeline

Business Analyst

Genpact
02.2024 - 07.2024

Business Financial Administrator

Advantage Solutions
01.2015 - 02.2024

High School Diploma -

Kathleen Senior High School
Dana Anderson