Dana R Barger
San Diego,CA
Summary
Energetic and driven professional with over 15+ years of sales management with expertise in leading teams to improve performance, customer loyalty, and building partnerships with internal and external partners. Adaptable in highly challenging, ever-changing, and competitive environments where cross functional collaborations produce metric driven results.
Overview
16
16
years of professional experience
Work History
Director of Graduate Enrollment & Partnerships
Point Loma Nazarene University
2023.05 - Current
- Oversee and ensure full implementation for all Enrollment Counselors of annually based comprehensive recruitment and admissions plans.
- Monitor and execute operational strategies by evaluating production, productivity, quality, and customer-service carried out by enrollment teams.
- Work with Leadership and Marketing team to evaluate current practices as well as work to implement new strategies to continually improve conversion rates from prospect to matriculation.
- Proactively monitor, assess and communicate admissions performance statistics, semester forecast, and enrollment status on a regular basis to the Vice Provost of Graduate and Professional Studies.
- Promote the university and attract new students by maintaining working relationships with other graduate and professional studies departments to leverage interdepartmental relations and to ensure timely and efficient process for admitting students.
- Collaborate with university leadership to launch new graduate programs, credentials, and certificates and manage distribution of program changes and policy changes.
- Expand partnerships annually reaching out to business, hospitals, government, churches, etc. and create an MOU or Tuition Agreement for educational offerings.
- Direct and execute integrated external relations, outreach, and engagement strategies and efforts that drive, advance, and support the university vision for growth.
- Collaborate and partner with areas across the university in order to have a cohesive partnership strategy that addresses the larger goals of the institution beyond only enrollment.
- Manage the expiration and renewal of all MOU's, Tuition Agreements, and Preferred/Corporate Partner.
- Report success indicators to Partner or Primary Liaison, if in an academic unit, to showcase success of partnership.
- Partner with our Alumni Department to optimize alumni engagement in partnership development and recruitment efforts.
Director of Admissions & Recruitment
Point Loma Nazarene University
2018.05 - 2023.05
- Oversaw the day to day recruiting and admissions operations.
- Provided reports on program activities for quarterly alignment meetings with Deans and Program Directors.
- Supervised all Graduate Managers and Enrollment Counselors.
- Responsible for tracking performance of counselors in regards to conversion rates and effectiveness in their role.
- Forecasted, assessed, and communicated admissions performance statistics & enrollment projections.
- Established and maintained partnerships with outside companies & institutions.
- Continually maintained and improved company's reputation and positive image in markets served.
- Conducted market research to identify new opportunities and target markets.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
Senior Admissions Associate
Dream Center Education Holdings, LLC
2017.01 - 2018.04
- Responsible for recruiting and screening qualified applicants for Associates, Bachelors, Masters and Doctoral programs.
- Counseled prospective applicants on admissions process, financial aid and student services.
- Managed a high volume of phone/email contacts to secure weekly appointment and interview goals.
- Conducted follow-up activities with interviewees and future class applicants.
- Forecasted and projected new and continuing students for reporting to executive leadership.
- Attained admission and performance goals.
- Performed all activities in accordance with ethical standards set forth by the Department of Education.
- Adhered to all state and federal accreditation and institution regulations.
Admissions Manager and Reentry Specialist
Education Management Corporation
2010.11 - 2016.12
- Managed admissions department employees and office functions.
- Answered challenging enrollment questions and handled special student cases.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Ran reports and conducted all team meetings.
- Responsible for development and success of the High School Online Pilot Team.
- Assigned to a 12 month process development project with a consulting company to implement operational changes.
Associate Director of Readmissions
Education Management Corporation
2009.03 - 2010.10
- Led teams of up to 10 personnel, supervising daily performance as well as training and improvement plans.
- Implemented re-entry processes to improve retention rates and ongoing student success.
- Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
- Trained new hires on daily functions, including academic and financial appeals.
- Attended and assisted students in main campus graduation ceremonies.
- Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
- Assisted senior leadership in managing all aspects of operations.
- Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
Assistant Director of Admissions
Education Management Corporation
2008.02 - 2009.02
- Assisted prospective students with admissions by processing paperwork and conducting follow-up activities.
- Completed approximately 90 phone calls day to generate prospective students and guide students through admissions process.
- Responsible for meeting daily, monthly, and quarterly goals for enrolled students
- Maintained full knowledge of institution's catalog to fully explain course offerings and select programs to best fit each potential student's needs and goals.
- Explained admissions processes, educational programs, financial assistance and student services to potential students.
Education
Bachelor of Arts - Sociology With Emphasis in Social Psychology
Penn State University
State College, PAStudy Abroad Program - General Studies And Humanities
University of Exeter
England Skills
- Enrollment Management & Industry Trends
- Goal & Growth Strategies
- Organizational Leadership
- Personnel Development
- Interdepartmental Collaboration
- Customer Engagement & Retention Strategies
- Budgeting and Expenditures
- Networking Events
- Strategic Partnership & Partner Proposal Development
- Sales and Marketing
- Leadership Communications
- Salesforce Software
Timeline
Director of Graduate Enrollment & Partnerships
Point Loma Nazarene University
2023.05 - Current
Director of Admissions & Recruitment
Point Loma Nazarene University
2018.05 - 2023.05
Senior Admissions Associate
Dream Center Education Holdings, LLC
2017.01 - 2018.04
Admissions Manager and Reentry Specialist
Education Management Corporation
2010.11 - 2016.12
Associate Director of Readmissions
Education Management Corporation
2009.03 - 2010.10
Assistant Director of Admissions
Education Management Corporation
2008.02 - 2009.02
Bachelor of Arts - Sociology With Emphasis in Social Psychology
Penn State University
Study Abroad Program - General Studies And Humanities
University of Exeter
Similar Profiles
Audrey MurrayAudrey Murray
General Chemistry Teaching Assistant at Point Loma Nazarene UniversityGeneral Chemistry Teaching Assistant at Point Loma Nazarene University
Marvin Uluan-BirruetaMarvin Uluan-Birrueta
Chemistry Research Intern at Point Loma Nazarene UniversityChemistry Research Intern at Point Loma Nazarene University
Edwardo LopezEdwardo Lopez
Senior Public Safety Officer at Point Loma Nazarene UniversitySenior Public Safety Officer at Point Loma Nazarene University